[Libreoffice-bugs] [Bug 39434] New: Improved bug filing form / flow

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=39434

           Summary: Improved bug filing form / flow
           Product: LibreOffice
           Version: unspecified
          Platform: Other
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: medium
         Component: WWW
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: bjoern.michaelsen at canonical.com


==== Improved bug filing form / flow ====

'''Background:''' We have a lot of very poor quality bugs. Worse, our bug
reporting interface is pretty terrible - ie. bugzilla. It would be wonderful to
have a more easy-to-use, and attractive flow, that guided people to provide -
all the information we need, so that we get good quality bugs. I would suggest
a flow that says:

"is this bug specific to a given document ?" [yes/no] - if so, "can you attach
the document ? [yes/no]", "can you (by cutting this document down) create a
small document that reproduces this issue that you can attach ? [yes/no]" - and
have several end points that say: "sadly, without enough information we cannot
easily fix your bug". We also really want to do some pre-triage on bugs "is it
a crasher bug ?", "does this cause loss of content ?", "does it cause loss of
layout ?" etc. - so we can tag and search for similar bugs. Getting this right
would really help accelerate the process of improving LibreOffice, and make
QA's life much easier. Prolly best to do most of the flow in javascript on the
client.

'''Skills:''' javascript, web

'''Status:''' Some parts of this hack have been completed but more remains to
be done before it can be implemented. To help out, view the current code
[http://lists.freedesktop.org/archives/libreoffice/attachments/20110227/44b1685c/attachment.obj
here], view previous discussion on the topic
[http://lists.freedesktop.org/archives/libreoffice/2011-February/008101.html
here], and then dive in!

'''Taken By:''' [[User:AtkinsSJ|AtkinsSJ]] (08.04.2011)

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