[Libreoffice-bugs] [Bug 48469] New: Can not install LibreOffice 3.5.2 on my Windows computer

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Mon Apr 9 17:10:25 CEST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=48469

             Bug #: 48469
           Summary: Can not install LibreOffice 3.5.2 on my Windows
                    computer
    Classification: Unclassified
           Product: LibreOffice
           Version: LibO 3.5.2 Release
          Platform: All
        OS/Version: Windows (All)
            Status: UNCONFIRMED
          Severity: blocker
          Priority: medium
         Component: Installation
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: xannbrown at gmail.com


Created attachment 59682
  --> https://bugs.freedesktop.org/attachment.cgi?id=59682
Screen shots showing message boxes of problem

I get a warning message box saying:
--------------------------------------------------------------------------
LibreOffice 3.4 Installation Wizard
Please exit LibreOffice 3.5 and LibreOffice Quick Starter before you continue.
If you are using a multi-user system, also make sure that no other user has
LibreOffice 3.5 open.
------------------------------------------------------------------------
After clicking OK on the message box the installation returns to the
LibreOffice 3.4 Installation Wizard having the following text:
---------------------------------------------------------------------------
"Installation Wizard Completed

The wizard was interrupted before LibreOffice 3.5 could be completely
installed.

Your system has not been modified.  To complete installation at another time,
please run setup again.

Click Finish to exit the wizard"
--------------------------------------------------------------------------
I do not have any version of LibreOffice on the computer. Yes, I have triple
checked and have checked using control panel program remove.

I have re-downloaded. I have reset the computer. I have cleaned the cache.

I do have OpenOffice 3.30 OOO330m20 (Build:9567) installed on the computer but
it was not running during any of the installation attempts.

___________________________________________________________________________

Please help.
Thank you,
Ann
___________________________________________________________________________
System Information:
OS:               Windows 7 Home Premium SP1 64 bit
PC:               HP p6340f
Processor:        Intel Core 2 Quad CPU Q8400 @ 2.66 GHz
Hard Drive:       1 T  with 747 GB freespace
Installed Memory: 8.0 GB

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