[Libreoffice-bugs] [Bug 48364] FILESAVE particular MSOffice 2007 RTF documents corrupted

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Tue Apr 10 13:33:34 CEST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=48364

Rainer Bielefeld <LibreOffice at bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |NEEDINFO
                 CC|                            |LibreOffice at bielefeldundbus
                   |                            |s.de
            Summary|LibreOffice corrupts        |FILESAVE particular
                   |MSOffice 2007 rtf files and |MSOffice 2007 RTF documents
                   |make them completely        |corrupted
                   |unsuitable for further use  |

--- Comment #3 from Rainer Bielefeld <LibreOffice at bielefeldundbuss.de> 2012-04-10 04:33:34 PDT ---
NOT reproducible with "LibreOffice 3.5.2.2 German UI/Locale [Build-ID:
281b639-6baa1d3-ef66a77-d866f25-f36d45f] on German WIN7 Home Premium (64bit). I
opened "Example 4 Step 1.rtf", copied/pasted text in various ways, never saw
that "Chinese" as in reporter's corrupted "Example 4 Step 2.rtf" (what can't
beopened with MS WORD VIEWER).

@reporter:
Thank you for your report – unfortunately important information is missing.
May be hints on <http://wiki.documentfoundation.org/BugReport> will help you to
find out what information will be useful to reproduce your problem? If you
believe that that  is really sophisticated please as for Help on a user mailing
list
Please:
- Write a meaningful Summary describing exactly what the problem is
- Attach screenshots with comments (especially concerning your results) 
  if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
- Contribute a step by step instruction containing every key press and every 
  mouse click how to reproduce your problem (due to example in Bug 43431)
– if possible contribute an instruction how to create a sample document 
  from the scratch
- add information 
  -- what EXACTLY is unexpected
  -- and WHY do you believe it's unexpected (cite Help or Documentation!)
  -- concerning your PC 
  -- concerning your OS (Distribution, Version, Language)
  -- concerning your LibO version (Version(with Build ID if it's not a 
     public release) and localization (UI language, Locale setting)
  –- Libo settings that might be related to your problems 
  -- how you launch LibO and how you opened the sample document
  –- If you can contribute an OOo Issue that might be useful
  -- everything else crossing your mind after you read linked texts

Even  if you can not provide all demanded information, every little new
information might bring the breakthrough.

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