[Libreoffice-bugs] [Bug 53464] New: : LO Load errors on multiple hardward platforms, OS's and LO versions
bugzilla-daemon at freedesktop.org
bugzilla-daemon at freedesktop.org
Tue Aug 14 01:20:37 CEST 2012
https://bugs.freedesktop.org/show_bug.cgi?id=53464
Bug #: 53464
Summary: : LO Load errors on multiple hardward platforms, OS's
and LO versions
Classification: Unclassified
Product: LibreOffice
Version: 3.6.0.4 release
Platform: Other
OS/Version: All
Status: UNCONFIRMED
Status Whiteboard: BSA
Severity: normal
Priority: medium
Component: Libreoffice
AssignedTo: libreoffice-bugs at lists.freedesktop.org
ReportedBy: feeks at internode.on.net
Problem description:
Application launch hangs closes approximately 1/3rd of the way through the
program load for both 3.5.5 and 3.6.4 on Windows XP and W7 platforms. I have
tried reducing removing add-ins and install options to a minimum. I have also
fully uninstalled both apps multiple times. The application log entry for the
current platform (W7) is:-
Log Name: Application
Source: Application Error
Date: 14/08/2012 09:04:59
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Feeks-PC
Description:
Faulting application name: soffice.bin, version: 3.5.5.3, time stamp:
0x4ff35636
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp:
0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0002e9f4
Faulting process id: 0x15d8
Faulting application start time: 0x01cd79a80dc79e4b
Faulting application path: C:\Program Files\LibreOffice 3.5\program\soffice.bin
Faulting module path:
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Report Id: 4dc7f58d-e59b-11e1-90d4-001e0b67dc19
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-13T23:04:59.000000000Z" />
<EventRecordID>11752</EventRecordID>
<Channel>Application</Channel>
<Computer>Feeks-PC</Computer>
<Security />
</System>
<EventData>
<Data>soffice.bin</Data>
<Data>3.5.5.3</Data>
<Data>4ff35636</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data>
<Data>4dace5b9</Data>
<Data>c0000417</Data>
<Data>0002e9f4</Data>
<Data>15d8</Data>
<Data>01cd79a80dc79e4b</Data>
<Data>C:\Program Files\LibreOffice 3.5\program\soffice.bin</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll</Data>
<Data>4dc7f58d-e59b-11e1-90d4-001e0b67dc19</Data>
</EventData>
</Event>
Steps to reproduce:
There are no steps to follow. Application fails to load faulting at about 1/3rd
of the way through the program load regardless of OS or LO version
Current behavior:
Fails launch
Expected behavior:
Complete launch
Platform (if different from the browser):
Browser: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
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