[Libreoffice-bugs] [Bug 46197] New: : Installer complains about LibreOffice 3.4 being currently running.

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Thu Feb 16 14:02:26 PST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=46197

             Bug #: 46197
           Summary: : Installer complains about LibreOffice 3.4 being
                    currently running.
    Classification: Unclassified
           Product: LibreOffice
           Version: LibO 3.5.0 Release
          Platform: Other
        OS/Version: All
            Status: UNCONFIRMED
 Status Whiteboard: BSA
          Severity: normal
          Priority: medium
         Component: Installation
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: shchelokovskyy at gmail.com


Problem description: 
I have a previous version of LibreOffice installed (3.4.5). When trying to install the new 3.5 version at some point of installation it complains that I have
to close all running instances of LibreOffice 3.4 or its Quickstarter, and quits the installation. I am very sure that at this point I do not have any
LibreOffice 3.4 process running and I do not have Quickstarter installed at all.

Steps to reproduce:
1. Launch LibreOffice 3.5 installer for Windows on the system where a previous installation of LibreOffice 3.4.5 is present.

Current behavior:
Installation fails and gratiously quits suggesting there is a running LibreOffice 3.4 or Quickstarter, although there are none.

Expected behavior:
Complete installation, probably removing previous version / migrating user files.

Platform (if different from the browser): Windows 7 32bit

Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.77 Safari/535.7

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