[Libreoffice-bugs] [Bug 46702] New: : Installation halts with request to exit LibreOffice 3.5

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Mon Feb 27 15:47:38 PST 2012


https://bugs.freedesktop.org/show_bug.cgi?id=46702

             Bug #: 46702
           Summary: : Installation halts with request to exit LibreOffice
                    3.5
    Classification: Unclassified
           Product: LibreOffice
           Version: LibO 3.5.0 Release
          Platform: Other
        OS/Version: All
            Status: UNCONFIRMED
 Status Whiteboard: BSA
          Severity: normal
          Priority: medium
         Component: Installation
        AssignedTo: libreoffice-bugs at lists.freedesktop.org
        ReportedBy: IMW at imwilliams.plus.com


Problem description: 

Steps to reproduce:
1. Run LibO_3.5.0_Win_x86_install_multi.msi....
2. Choose custom install, set preferences and installation directory....
3. Proceed with install by clicking "Next"....

Current behavior: Installation halts with error message in pop-up window
stating "Please exit LibreOffice 3.5 and the LibreOffice 3.5 Quickstarter
before you continue. If you are using a multi-user system, also ensure that no
other user has LibreOffice 3.5 open.
Clicking OK leaves installer window complaining that:- "The wizard was
interrupted before LibreOffice 3.5 could be completely installed. Your system
has not been modified. etc."

Note: The intention was to upgrade from V 3.4.4. When this failed with error
message despite reboot. Bug database was checked. Bug 46111 was classed as
duplicate of resolved 36677. This suggested that earlier installations must be
removed if prior to V 3.4.5.
I duly un-installed my V 3.4.4. Unfortunately it seems the bug is NOT resolved
since having, also, re-booted after un-install the installation of V 3.5.0
still fails with same error message.

Expected behavior: Expect the installation to proceed without interruption.

Platform (if different from the browser): 

Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101
Firefox/10.0.2

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