[Libreoffice-bugs] [Bug 118744] New: soffice.bin error message appears at system shutdown

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Jul 13 14:00:38 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=118744

            Bug ID: 118744
           Summary: soffice.bin error message appears at system shutdown
           Product: LibreOffice
           Version: 6.0.1.1 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: tomdkat at comcast.net

Description:
When shutting down a Windows system, an error message will appear stating
soffice.bin encountered an application error.  The error codes will vary.  Here
is the text from two sample error messages:

The exception unknown software exception (0x40000015) occurred in the
application at location OxEC79990f

The exception unknown software exception (0x40000015) occurred in the
application at location Oxfaf4994f

In both cases, LibreOffice was configured to load when Windows starts.  I've
seen the above behavior on Windows 7 and Windows 10 systems.  LibreOffice,
itself, appears to run ok but the above message will appear during normal
shutdown of *Windows*, itself.

Steps to Reproduce:
1. Install LibreOffice on Windows
2. Configure LibreOffice to start when Windows starts
3. Open LibreOffice and make sure the quick starter appears in the system tray
4. Close LibreOffice
5. Perform a normal Windows shutdown


Actual Results:
The "soffice.bin - Application error" message window appears with the following
message:

The exception unknown software exception (0x40000015) occurred in the
application at location Oxfaf4994f

The "location" address can vary.

Expected Results:
soffice.bin should not encounter an exception when Windows shuts down.


Reproducible: Always


User Profile Reset: No



Additional Info:
I've seen this on a 32-bit Windows 7 system and on a 64-bit Windows 10 system.

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