[Libreoffice-bugs] [Bug 119910] Trying to install. Message states api-ms-win-crt-string-l1-1-0.dll is missing

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Sep 17 17:26:28 UTC 2018


https://bugs.documentfoundation.org/show_bug.cgi?id=119910

--- Comment #3 from Mike Kaganski <mikekaganski at hotmail.com> ---
This is confusing - as mentioned in comment 1. And it's possible that it is a
dupe of bug 108580 (as per comment 2). But another possibility is - again -
broken *existing* UCRT on you system that existed prior to LibreOffice
installation. I suspect this because you mention
api-ms-win-crt-string-l1-1-0.dll (note that "string" there); and when UCRT is
totally missing on a system, we get api-ms-win-crt-runtime-l1-1-0.dll missing
(note that "runtime"), which is used earlier than
api-ms-win-crt-string-l1-1-0.dll. So - you likely have *some* UCRT libraries on
your system that were installed by some other application in a wrong manner;
our setup detected the key UCRT library presence, and didn't install the UCRT.
Then it failed on accessing the missing parts.

What is your OS? Could you uninstall LibreOffice, and reinstall it with verbose
logging - using command like

> msiexec /i path\to\libreoffice.msi /l*vx c:\libreoffice-install.log

and attach the resulting c:\libreoffice-install.log (packed) here?

I start to think that we should possibly try to install UCRT even in cases when
it's present (in "restore" mode), because of so many apps trying to cheat - so
that we cannot rely on the library being present...

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