[Libreoffice-bugs] [Bug 125233] New: Bug 120346 - Request for further information.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sun May 12 10:07:16 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=125233

            Bug ID: 125233
           Summary: Bug 120346 - Request for further information.
           Product: LibreOffice
           Version: 5.1.6.2 release
          Hardware: ARM
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: Grumpyoldman at waitrose.com

Description:
An e-mail has asked for further information but I do no have any beyond what I
have already submitted.  I will try to find more if told what is wanted - but I
am no expert.  Please note!  I only load software/updates from the repository
when prompted by Sylvia's automatic update facility.  No non-repository
software is present on my computer.

Steps to Reproduce:
1.Double-click LibreOffice icon on desktop.
2.Double-click any of the displayed documents to open.
3.Close document and repeat if computer does not crash.

Actual Results:
It would appear that any document will cause the fault, although a few
different ones may have to be tried before it occurs.  'Few' normally means
less than five.  The fault can always be reproduced in no more than a minute or
two. There is no evidence that only certain documents are involved.  The fault
appears random.  No change in this problem has been observed since it was first
reported.  Failure is guaranteed. The fault is so hard as to render the
LibreOffice desktop icon unusable. If it is avoided, Libre Office 5 runs fairly
normally with no more then the occasional peculiarity which is generally not
difficult to accommodate. When the fault occurs, the screen goes blank as the
computer instantaneously crashes.  After some time it will reboot with a
request for re-entry of the password. No error messages are displayed.

Expected Results:
The requested document should always open for editing. 


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Libre Office 5.1.6.2
Build ID: 1:5.1.6-rc-0ubuntu1~xenial6

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