[Libreoffice-bugs] [Bug 138727] Help right-hand pane lacks scrolling

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=138727

Ming Hua <ming.v.hua at qq.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1

--- Comment #5 from Ming Hua <ming.v.hua at qq.com> ---
(In reply to Nick Levinson from comment #4)
> Web-based Help should operate differently, uses a 3-column layout and so
> does not have a right-hand pane, does not have its own scrolling because
> browsers do, and is not the subject of this bug report. I often have to work
> in LO without Internet access, such as on a train or in many neighborhoods I
> pass through, so I, and some others, need local Help.
I perfectly understand the need of local offline help.  However saying online
help "is not the subject of this bug report" is not exactly true.

Since quite a few versions ago (at latest 6.2), the offline help and online
help have been combined.  Now LibreOffice offline help is just a bunch of HTML
pages installed on your hard drive, opened in whatever HTML reader (usually a
web browser) you set for your system.  You are supposed to see the same page in
your offline help as the online one in comment 3.

Apparently it's not the case on your system.  Therefore I was trying to figure
out why with my questions in comment 3.

> The local Help is native to the LO installation. LO came with Fedora Linux.
> I most recently cleanly reinstalled (including auto-repartitioning) Fedora
> 32 and, by keeping it evergreen, it is now F33. LO is kept evergreen
> courtesy of keeping Fedora evergreen. Therefore, LO's local Help is as up to
> date as is the whole LO in whatever repositories the Fedora update process
> uses. LO Help is installed as part of LO, including updates. When updates
> are supplied, the Software app lists LO components (Writer, Calc, etc.) but,
> I think, does not separately list LO Help. Therefore, it is updated when a
> component, like Writer, is updated.
So I assume your LO help is up-to-date.  Although you can always check the
exact version of your help package.  I'm not familiar with Fedora and just
looked up a random version 7.0.4.2-1.fc33 in the koji database:
https://koji.fedoraproject.org/koji/buildinfo?buildID=1657018
And there you can see the help package name is libreoffice-help-en.  I have no
idea how to check the version of a specific package in Fedora though.

> I considered your suggestion to install LO (I think the .rpm format goes
> with Fedora) but I don't want to overwrite the Help F33/LO supplies. Is
> there a way to do a test installation without disturbing the existing
> installation? Do you still need me to run a test like that?
Since you are using LibreOffice provided by Fedora, there is no need to install
RPM packages from TDF yet.  What I would like is to help you finding out why
your offline HTML help files are displayed sub-optimally.

You said in comment 2 that there is no link or URL.  That's strange to me.  As
I've said, usually it's a web browser that opens the help pages.  For example,
on my Windows system, I open my offline help in Firefox and there is a URL like
"file:///C:/Program
Files/LibreOffice/help/en-US/text/swriter/main0000.html?System=WIN&DbPAR=WRITER".

Do you recognize what application was displaying the offline help for you?  If
you don't recognize, can you attach a screenshot of the whole application
showing the help page?

> I'm changing the status; change it back if desired.
Changing status is correct.  I set it to NEEDINFO when I ask questions or
request information from you, so that other QA people don't need to spend time
on this bug while we wait for your reply, which I'm also doing now.  Once
you've answered the question or provided the information/document we asked for,
you are expected to change it back, that's how Bugzilla works (but if you tend
to forget, don't worry, there is an automatic process to change it back).

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20201229/092556a6/attachment.htm>