[Libreoffice-bugs] [Bug 136683] New: LibreOffice crashes Windows to bluescreen on startup

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Sep 11 19:57:15 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=136683

            Bug ID: 136683
           Summary: LibreOffice crashes Windows to bluescreen on startup
           Product: LibreOffice
           Version: 7.0.1.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: bugs_documentfoundation_org.5.kuru at xoxy.net

Description:
When I startup LibreOffice it crashes my system to a bluescreen (see image).
I recently updated from version 6.4.4.2 to 7.0.1.
I uninstalled the old release and installed the new release. Now LibreOffice
crashes my system everytime on startup.

Steps to Reproduce:
1. Start LibreOffice (open a file, start the the component (eg. Calc or Writer)
directly, start the LibreOffice app directly)

Actual Results:
Blue Screen of Death

Expected Results:
A bit less blue screen and a bit less crash would be nice


Reproducible: Always


User Profile Reset: No



Additional Info:
Not sure if that matters:
I had my browser open when I uninstalled LibreOffice. The uninstaller told me
that I had to close the browser or my restart my PC. I did neither. I installed
the new version. The installer told me the same thing. I did not do it again. I
wanted to open a file and got a crash right away. I installed new versions of
LibreOffice the same way a few times before without any problems.

I tried to restart/shutdown the PC to check if that helps when it does not
crash for once (it does not).

- - - - - - - - - - - - - - - - - - - - - - - - -

I installed the new version on a PC with Windows 7 and I used the x64.msi
installer for it.

I did not try to uninstall and reinstall the programm or reset any config files
yet (maybe there is somebody who has an idea for a test before I do that and it
works)

I obviously can't copy any version information from the programm.

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