[Libreoffice-bugs] [Bug 79387] EDITING: Letter Wizard: First name and last name not added to the letter

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=79387

--- Comment #10 from Andreas Mantke <maand at gmx.de> ---
(In reply to Buovjaga from comment #9)
> (In reply to Andreas Mantke from comment #8)
> > (In reply to Buovjaga from comment #7)
> > > (In reply to Andreas Mantke from comment #6)
> > > > It's really disillusioned, if the only response from an open source project
> > > > on a bug report after nearly seven years is such a mass pinging.
> > > 
> > > Is it really disillusioned, when experiments have shown that once-per-year
> > > re-testing typically results in 25% of the reports being closed as
> > > worksforme?
> > 
> > but if a source code in this area had never been touched by a developer
> > after the bug report, how would one expect that the bug had been gone? Self
> > healing?
> 
> That was not the point. You can freely ignore these pings, if you feel
> certain that an area was not touched by anyone. All I want you to do is to
> stop disparaging a practice that has a proven beneficial effect on the
> tidiness of the bug tracker.
> 

the most effective result of such mass ping is: annoying those taking time to
report a bug (and never get an individual reply, a confirmation of the bug
etc.)
A lot of them will never ever take their spare time to report a bug in the bug
tracker again. And they will also tell their colleagues and friends about their
experience.

> > > 
> > > > It seemed nobody has really touched this bug report during the last seven
> > > > years. This is particularly sad because the project pays staff for the work
> > > > on bug reports and this bug had been introduced by one of this persons.
> > > 
> > > How do you know who introduced this bug? Do you have a commit id?
> > 
> > You are familiar with the structure of the LibreOffice source code as far as
> > I know. You are able to look at the area where this code live and are able
> > to read the source code. I'm not a LibreOffice coder (but I'm able to read
> > the commit history on e.g. Github).
> > Thus it is clear who introduced the code that causes the bug and made the
> > wizard feature unusable.
> 
> If it is clear to you, then please give me a link to the commit. You are
> claiming that someone from the TDF staff introduced this problem 7+ years
> ago and it would be nice to have verification from you.

Sorry, but you will find out yourself without my support from a non-coder.

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