[Libreoffice-bugs] [Bug 139448] New: randomly unable to copy/paste external element in LibreOffice

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=139448

            Bug ID: 139448
           Summary: randomly unable to copy/paste external element in
                    LibreOffice
           Product: LibreOffice
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: guillaume.serin at gmail.com

Same problem mentionned in bug 62196 but using windows 10 and libreoffice 7.3
in my case.


Context : one or several instance of libreoffice programs are open (writer,
draw, calc...), I work with relatively complex files (professionnal files, with
chapters, lists, fields, types, many schemes and legends, etc).

step 0 : copy/paste an element A from libreoffice to libreoffice (text,
picture, etc).

step 1 : copy element B from source which is external to libreoffice (picture
from paint, text from pdf file or from website, etc). 

step 2 : paste the last copy in writer (or draw, or calc) => element A is
pasted

step 3 : paste elsewhere than in writer (or draw, or calc) => element B is
pasted

step 4 : paste in writer => element A is still pasted

step 5 : trying to copy anything from outside writer into writer => element A
is still pasted. 

step 6 : waiting about 10 minutes and paste again in writer => element B is
pasted (!)

Problem happens randomly, without any possibility for me to do repeatability
tests. All I know is that is happens often after a few hours working on heavy
documents, involving interactions between writer, draw and calc. Heavy here is
relative, only 8 pages and 10 figures are sufficient to provoke the bug, I can
imagine what it will take to write a book.

Among other things : I tested shutdown and restart LO programs, it does not get
the right pasting faster.

It is very difficult to be precise with such a random problem, but it is a
daily problem and I am trying to do all my pro tasks with opensource softwares.
After a discussion on LO forums (french nable), on argument is that clipboard
of LO does not communicate well enough with windows clipboard, or maybe some
latent information stays in LO for a while and block all attempt to put a new
element in clipboard for a while. But seeing that "a little while" seems to be
the solution, I wonder if communication between LO and hardware could be the
problem (obviously it is not a windows problem).

Hardware I am working with :

DELL Precision 7540 laptop,
RAM 16 Go,
Intel core i7-9850H,
windows 10 pro version 20H2.

Nable discussion (french) :

http://document-foundation-mail-archive.969070.n3.nabble.com/Copier-coller-aleatoire-libre-office-6-4-4-2-win-10-td4290012.html


I hope this bug report will find its way to a solution.

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