[Libreoffice-bugs] [Bug 42673] With disconnected network printers, Calc hangs opening some files waiting on the Windows print spooler

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=42673

--- Comment #29 from Mike Kaganski <mikekaganski at hotmail.com> ---
(In reply to Tim van der Meij from comment #26)
> I found that it started occurring when I installed the printer
> (Epson XP 630) through Windows and the printer was offline, and found this
> bug.

This promised to be helpful to reproduce the problem. However, I still was
unable to repro.

What I did:

1. I went to Epson web site [1], chose "Windows 10 (64-bit)" to download
"Drivers and Utilities Combo Package Installer" (XP630_Lite_NA.exe from
2019-05-20, 11.9 MB)
2. I started the installer, and allowed it to install "drivers and utilities"
only (and allowed Windows Firewall)
3. I didn't configure printer there in the installer (I don't have one)
4. I opened Windows 10 Start Manu->Settings->Devices->Printers and Scanners
5. [+] Add a printer or scanner -> The printer that I want isn't listed
6. Add a printer using a TCP/IP address or hostname
7. Device type: TCP/IP Device; Hostname or IP address: e.g. 192.168.1.100 (a
random unused IP in my subnet); "[ ] Query the printer ..." unchecked
8. Device Type: Standard -> EPSON Network Printer
9. I chose Epson XP 630 model in the list
10. Clicked Next and checked "[x] Set as the default printer", and finished

Starting Calc (either from the start center, or using dedicated Start Menu
shortcut (soffice --calc)) still does not give a timeout problem here.

If someone could provide detailed steps to follow to have the problem appear,
please provide them very verbosely, so that one could be sure one uses the
known problematic configuration. There are many variables on each step, as I
shown above. Which driver for which model, architecture and which version to
use? How to install? which networking settings to configure? ... Knowing these
could allow a developer to see and fix this. Thanks!

[1]
https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-630/s/SPT_C11CE79201

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