[Libreoffice-bugs] [Bug 142926] New: On F1 / Help failure - No resolution path is identified for resolving errormesssage

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Jun 18 04:10:42 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=142926

            Bug ID: 142926
           Summary: On F1 / Help failure - No resolution path is
                    identified for resolving errormesssage
           Product: LibreOffice
           Version: 7.1.3.2 release
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: paul at paulanorman.info

Created attachment 172994
  --> https://bugs.documentfoundation.org/attachment.cgi?id=172994&action=edit
Web page gives no obvius hint of how to resolve missing help files error
message

​ In Writer (and presumably elsewhere) when the User taps the F1 key, or uses
the Menu item: 
Help >> LibreOffice Help F1, 

desiring (or necessitating) to use a local version of Help, and where for
whatever reason the necessary files are not yet locally available,

A dialogue box then appears which states..

``The LibreOffice built-in help for current UI language <<(English (UK))>> is
not installed on your computer.
``You may either install it from our website or your system’s repositories, or
read an online version.

However even electing to use the online help, does not present any obvious
option for resolving the obtaining the offline files.

Neither the presented error alert message-box nor the Website offers any
solution on how to resolve the missing help files.

Recommend that :—

Either:

the dialogue option: "Read Online Help" lead to both that, and a top option on
that web page linking to, or explaining where to, obtain and how to install the
offline files.

Or:

A third option button be added which facilitates the installation of the
offline help files with available language selection options if necessary.

Whatever:

That the User not be left hanging without knowledge of how to resolve the
problem (seems very <<insert name of a big corporation here>> in nature
otherwise :-)

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