[Libreoffice-qa] Debugging On Windows

Jay Philips philipz85 at hotmail.com
Tue Jun 3 14:52:37 PDT 2014


Hi All,

I was following the information found at <
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg >
and have hit into 2 snags. Snag one is that the url <
http://dev-downloads.libreoffice.org/symstore/symbols > gives a 4.3 and
snag two is that when i'm running the analyze command i get the error
"ERROR: Symbol file could not be found.  Defaulted to export symbols
from C:\....\soffice.bin -". Also, i watched <
http://www.youtube.com/watch?v=fppBTs215yc > and the author seemed to
have a local copy of the debug symbols, as i think alot of time is
wasted trying to pull them from online, and wondered how would i do the
same, especially with master updating daily. I have attached the full
'!analyze -v' output that i got when trying to debug a crash, which i
hope someone can look at and tell me what i'm doing wrong.

-- 
Regards,
Jay Philips

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*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
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*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\LibreOffice\master\program\soffice.bin - 
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/soffice_bin/4_4_0_0/538c8d8e/swlo_dll/4_4_0_0/538d6bef/c0000005/00007b5a.htm?Retriage=1

FAULTING_IP: 
swlo!SwClient::GetRegisteredIn+a [c:\cygwin\home\tinderbox\master\sw\inc\calbck.hxx @ 103]
66e77b5a 8b400c          mov     eax,dword ptr [eax+0Ch]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000066e77b5a (swlo!SwClient::GetRegisteredIn+0x000000000000000a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000000000000c
Attempt to read from address 000000000000000c

FAULTING_THREAD:  0000000000000c7c

PROCESS_NAME:  soffice.bin

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000000000000c

READ_ADDRESS:  000000000000000c 

FOLLOWUP_IP: 
swlo!SwClient::GetRegisteredIn+a [c:\cygwin\home\tinderbox\master\sw\inc\calbck.hxx @ 103]
66e77b5a 8b400c          mov     eax,dword ptr [eax+0Ch]

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

MANAGED_STACK: !dumpstack -EE
No export dumpstack found

ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

LAST_CONTROL_TRANSFER:  from 0000000066e89d2f to 0000000066e77b5a

DEFAULT_BUCKET_ID:  STACKIMMUNE

PRIMARY_PROBLEM_CLASS:  STACKIMMUNE

BUGCHECK_STR:  APPLICATION_FAULT_STACKIMMUNE_NOSOS_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_ZEROED_STACK

STACK_TEXT:  
00000000`00000000 00000000`00000000 soffice.bin+0x0


SYMBOL_NAME:  soffice.bin

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: soffice

DEBUG_FLR_IMAGE_TIMESTAMP:  538c8d8e

STACK_COMMAND:  ** Pseudo Context ** ; kb

FAILURE_BUCKET_ID:  STACKIMMUNE_c0000005_C:_LibreOffice_master_program_soffice.bin!Unknown

BUCKET_ID:  X64_APPLICATION_FAULT_STACKIMMUNE_NOSOS_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_ZEROED_STACK_soffice.bin

IMAGE_NAME:  C:\LibreOffice\master\program\soffice.bin

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/soffice_bin/4_4_0_0/538c8d8e/swlo_dll/4_4_0_0/538d6bef/c0000005/00007b5a.htm?Retriage=1

Followup: MachineOwner
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