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    <div class="moz-cite-prefix">Hi Nino, all!<br>
      <br>
      Am 03.10.2012 21:19, schrieb Nino Novak:<br>
    </div>
    <blockquote cite="mid:506C8FB8.8060505@kflog.org" type="cite">
      <pre wrap="">Hi Florian,

Am 03.10.2012 18:43 schrieb Florian Reisinger:

</pre>
      <blockquote type="cite">
        <pre wrap="">During the German QA meeting some ideas developed.
</pre>
      </blockquote>
      <pre wrap="">
thanks for reporting.

 To cut it short, we came to
</pre>
      <blockquote type="cite">
        <pre wrap="">the conclusion, that a Bug Submission API (BS-API) would be very helpful. 
</pre>
      </blockquote>
      <pre wrap="">
Could you elaborate a little the "why?"?</pre>
    </blockquote>
    <a
href="https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139288&o1=greaterthan&query_based_on=DELETE%20NEEDINFO%20bugs&chfieldto=-6m&query_format=advanced&chfield=bug_status&chfieldfrom=2000-01-01&chfieldvalue=NEEDINFO&bug_status=NEEDINFO&v1=17&product=LibreOffice&known_name=DELETE%20NEEDINFO%20bugs">https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139288&o1=greaterthan&query_based_on=DELETE%20NEEDINFO%20bugs&chfieldto=-6m&query_format=advanced&chfield=bug_status&chfieldfrom=2000-01-01&chfieldvalue=NEEDINFO&bug_status=NEEDINFO&v1=17&product=LibreOffice&known_name=DELETE%20NEEDINFO%20bugs</a><br>
    <br>
    80 bugs since 22 - 08 !! which are in NEEDINFO for more than 6
    months. I closed ~800 bugs. Because of some false positives I added
    the rule "no change within 17 days" It is frustrating, when you try
    to reproduce a bug and fail to do so and don't get further info. The
    end user should not get in touch with bugilla at all. It is also
    very important that more people try to check the bugs (which is in
    some ways done @ the <a class="moz-txt-link-abbreviated" href="mailto:users@de.libreoffice">users@de.libreoffice</a> ML.<br>
    <br>
    Or take this query:<br>
    <a
href="https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139330&o1=greaterthaneq&query_format=advanced&bug_status=UNCONFIRMED&v1=150&product=LibreOffice">https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139330&o1=greaterthaneq&query_format=advanced&bug_status=UNCONFIRMED&v1=150&product=LibreOffice</a><br>
    <br>
    126 unconfirmed bugs, not touched within 150 days. All in all there
    are 1798 bugs (<br>
    <ul class="search_description" style="margin: 0.5em 0px; padding:
      0px; color: rgb(0, 0, 0); font-family: Helvetica, Arial, Geneva;
      font-size: 13px; font-style: normal; font-variant: normal;
      font-weight: normal; letter-spacing: normal; line-height: normal;
      orphans: 2; text-align: start; text-indent: 0px; text-transform:
      none; white-space: normal; widows: 2; word-spacing: 0px;
      -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">
      <li style="list-style-type: none; display: inline; margin-right:
        2em; "><span class="Apple-converted-space"> </span>UNCONFIRMED,
        NEW, ASSIGNED, REOPENED, NEEDINFO<span
          class="Apple-converted-space"> ) with no action in the last
          150 days</span></li>
      <li style="list-style-type: none; display: inline; margin-right:
        2em; "><span class="Apple-converted-space"> )</span></li>
    </ul>
    <p><a
href="https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=NEEDINFO&f1=days_elapsed&list_id=139332&o1=greaterthaneq&product=LibreOffice&query_format=advanced&v1=150&order=changeddate%2Cpriority%2Cbug_severity&limit=0">https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=NEEDINFO&f1=days_elapsed&list_id=139332&o1=greaterthaneq&product=LibreOffice&query_format=advanced&v1=150&order=changeddate%2Cpriority%2Cbug_severity&limit=0</a><br>
    </p>
    <p>By the way: 150 bugs are assigned to a dev with no change in the
      last 150 days<br>
      <a
href="https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139333&o1=greaterthaneq&query_format=advanced&bug_status=ASSIGNED&v1=150&product=LibreOffice">https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139333&o1=greaterthaneq&query_format=advanced&bug_status=ASSIGNED&v1=150&product=LibreOffice</a><br>
    </p>
    <p><br>
      Sorry, if the "why is not explained to you properly... There is a
      lot of information in the queries and I don't have time now to
      continue writing. Sorry<br>
    </p>
    <br>
    <blockquote cite="mid:506C8FB8.8060505@kflog.org" type="cite">
      <pre wrap="">

We have >10 years of OOo/LO without such API, so why do you think it would be
very helpful right now? IOW, which *current* problem is supposed to be solved by
this API?</pre>
    </blockquote>
    See above<br>
    <br>
    <blockquote cite="mid:506C8FB8.8060505@kflog.org" type="cite">
      <pre wrap="">

IIRC, the current bottle neck in QA is triaging and early testing, so don't you
think we should better concentrate forces on triaging+testing and not split efforts?

However, I don't want to discourage the initiative. If there is a substantial
drive towards developing the API now, do it. But if it takes ressources from
dev/QA people and distracts them from doing their regular tasks, then please
wait two or three months until unconfirmed bug queue approaches Zero and a
performant early testing workflow has been established ;-)


and /ad rem/ :

(Apart from the skepticism above, I'm very much in favour of making bug
reporting easy, of course.)

I made
</pre>
      <blockquote type="cite">
        <pre wrap="">a graphic (<a class="moz-txt-link-freetext" href="http://goo.gl/dHWhu">http://goo.gl/dHWhu</a>)
</pre>
      </blockquote>
      <pre wrap="">
(Nice workflow, no objections at first glance.)</pre>
    </blockquote>
    Thanks<br>
    <br>
    <blockquote cite="mid:506C8FB8.8060505@kflog.org" type="cite">
      <pre wrap="">

Nino
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</pre>
    </blockquote>
    Yours<br>
    <br>
    Florian<br>
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