<html> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> </head> <body bgcolor="#FFFFFF" text="#000000"> Hi All, In order to increase confidence in our bug tracking system, it'd be great if we could start prioritizing NEW (and other) bugs correctly - starting with those that are WAY over-prioritized. Guidance: <a class="moz-txt-link-freetext" href="https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.jpg">https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.jpg</a> Comments: Remember to leave a comment: (1) Thanking user for reporting; (2) letting them know you're just prioritizing; (3) ask them nicely not to play around with the settings :) Blockers - Note that blockers are extremely rare - so probably all of these are misprioritized <a class="moz-txt-link-freetext" href="https://bugs.freedesktop.org/buglist.cgi?bug_severity=blocker&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499918&product=LibreOffice&query_format=advanced">https://bugs.freedesktop.org/buglist.cgi?bug_severity=blocker&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499918&product=LibreOffice&query_format=advanced</a> Critical - Should only apply to essentially blockers or severe data loss (in rare occasions "common" features behaving poorly but that's rare) <a class="moz-txt-link-freetext" href="https://bugs.freedesktop.org/buglist.cgi?bug_severity=critical&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499923&product=LibreOffice&query_format=advanced">https://bugs.freedesktop.org/buglist.cgi?bug_severity=critical&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499923&product=LibreOffice&query_format=advanced</a> Major - Also pretty rare, data loss, crashers, main features not working (like inability to print on multiple printers, etc . . .) <a class="moz-txt-link-freetext" href="https://bugs.freedesktop.org/buglist.cgi?bug_severity=major&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499923&product=LibreOffice&query_format=advanced">https://bugs.freedesktop.org/buglist.cgi?bug_severity=major&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=499923&product=LibreOffice&query_format=advanced</a> Most of these bugs will be "normal" or even "minor" bugs (inability to create professional quality work or slowing down the ability). Some users will likely respond poorly - we should handle these as nice as can be but if they refuse to cooperate, feel free to ping me. Lastly - with crashers/data loss, a fresh test with current version is always appreciated. Thanks everyone for the incredible work! Best, Joel </body> </html>