[Libreoffice-ux-advise] [Bug 154487] Enhancement Request: Allow LibreOffice Mail Merge to use default e-mail client

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=154487

Michael Weghorn <m.weghorn at posteo.de> changed:

           What    |Removed                     |Added
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--- Comment #7 from Michael Weghorn <m.weghorn at posteo.de> ---
The desired workflow is not fully clear to me yet.

(In reply to Heiko Tietze from comment #6)
> We do File > Send > Email Document... via the configured email client (Tools
> > Options > Internet > Email) and I think it should be done as well for mail
> merge.

>From reading this ticket, it's unclear to me whether that is a comparable
scenario, since (e.g. for Thunderbird) that scenario opens a new window/tab in
the mail client to compose an email, with the document attached. The user then
still has to manually enter the recipient and send the email, i.e. nothing gets
sent automatically.

(In reply to Stuart Simon from comment #0)
> Expected Results:
> LibreOffice should offer me the option to open Microsoft Outlook. The
> messages would then appear in my Outbox.

Does this mean that the email should automatically be sent somehow via Outlook
without requiring the user to take any extra action or do you expect that a
draft email (compose window,...) shows up and the user still manually selects
"Send" for each single recipient?

For sending automatically: If possible at all, this would presumably require
the use of some API specific to the mail client, so very specific handling
depending on the email client (not sure that would fit well into LO core, maybe
rather something for an extension?)

For manual sending: Would you then expect this to open 100 new windows/tabs
with the single emails when there are 100 recipients and the use manually
chooses to send every single one of them?


(In reply to Heiko Tietze from comment #6)
> Sending as bulk with all recipients in To or BCC should be one option, 

IIUC, the usual use case for mail merge is that the letter/email is
personalized, so each person gets a different message/e-mail attachment, and as
far as I understand, that would not really fit well with this suggestion:
Attaching all the different personalized messages for all people would IMHO be
odd, and if there's just a single (non-personalized) message that everybody
should get, I tend to think that this should be possible from the email client
(without using LO mail merge). At least doesn't seem to be a typical use case
for mail merge to me.


> the other to send every message individually, which could block the application
> for a while.

s. question above wrt API vs. potentially very many windows/tabs opening in the
email client and requiring manual user interaction; would be interested in a UX
evaluation of that if that's the preferred option

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