[Poppler-bugs] [Bug 13955] New: pdftops generated postscript file makes printers crash!

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Mon Jan 7 05:51:37 PST 2008


http://bugs.freedesktop.org/show_bug.cgi?id=13955

           Summary: pdftops generated postscript file makes printers crash!
           Product: poppler
           Version: unspecified
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: major
          Priority: medium
         Component: general
        AssignedTo: poppler-bugs at lists.freedesktop.org
        ReportedBy: markus.duft at salomon.at


We have a lot of CrystalClear generated PDF files we deal with. Those PDFs
containe Barcodes and such. We need them as PDF to archive those reports, but
printing doesn't allways work with pdf on windows. This is why i ported poppler
to compile on windows with parity (http://www.sf.net/projects/parity, i will
attach a patch here). The plan was to use pdftops to create postscripts with
every printer should be able to handle (am i wrong here? i'm talking about
reasonably new printers ...)

Now the problem is, that with some HP printers like the HP LaserJet P3005x, the
resulting PS file makes the printer crash with "Error 49.4c02". I looked it up
and it says "Formatter Board Error, please update your Firmware". Ok, so i
updated to the latest Firmware, but this didn't change anything.

i now played around a little and noticed that i can print the document as PS if
 * i generate PS directly with crystalclear (not an option)
 * use ghostscript to generate the PS (which i don't like)

it seems that poppler (and xpdf too for that one...) does something, others
don't do... Any help would be great.


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