<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div style="font-family: arial, helvetica, sans-serif; font-size: 10pt; "><div class="MsoNormal">Arnon,<o:p></o:p></div> <div class="MsoNormal">  <o:p></o:p></div> <div class="MsoNormal">Thanks for your suggestions and attachment. Issue still exists and please find the attached logs.<o:p></o:p></div> <div class="MsoNormal"><o:p> </o:p></div> <div class="MsoNormal">Haven't seen "AgentTimer::response: timeout " in spicec.log<o:p></o:p></div> <div class="MsoNormal">Have seen in vdagent.log while authenticating user credentials(winlogon) which is acceptable.<o:p></o:p></div> <div class="MsoNormal" style="background:white">   "DisplaySetting::get_user_process_id::explorer.exe not found<o:p></o:p></div> <div class="MsoNormal" style="background:white">    DisplaySetting::reload_from_registry::get_user_process_id failed."<o:p></o:p></div> <div class="MsoNormal" style="background:white"><o:p> </o:p></div> <div class="MsoNormal" style="background:white">Client machine is not attached to dual-head. Qemu launched guest with two QXL devices.<o:p></o:p></div> <div class="MsoNormal" style="background:white"><o:p> </o:p></div> <div class="MsoNormal" style="background:white">Most of customers use full-screen option. I can keep without Auto-conf, but has so many issues that Auto Adjustment screen resolution wouldn't work. <o:p></o:p></div> <div class="MsoNormal" style="background:white">Screen resolution doesn't persist after restart/shutdown system for user level (we have some restrictions at our environment) <o:p></o:p></div> <div class="MsoNormal" style="background:white"><o:p> </o:p></div> <div class="MsoNormal" style="background:white">I tried url "irc.gimp.net/6667" but it is not working. <o:p></o:p></div><div class="MsoNormal" style="background:white"> </div><div class="MsoNormal" style="background:white"> </div><div class="MsoNormal" style="background:white">Thanks,</div><div class="MsoNormal" style="background:white">Mohan.</div></div><div style="font-family: arial, helvetica, sans-serif; font-size: 10pt; "> </div> <div style="font-size: 10pt; font-family: arial, helvetica, sans-serif; "> <div style="font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "> <hr size="1"> From: Arnon Gilboa <agilboa@redhat.com> To: Naga Mohan Pothula <nagamohan.pothula@yahoo.com> Cc: Alon Levy <alevy@redhat.com>; David Jaša <djasa@redhat.com>; "spice-devel@lists.freedesktop.org" <spice-devel@lists.freedesktop.org>; Christophe Fergeau <cfergeau@redhat.com> Sent: Monday, January 9, 2012 9:30 AM Subject: Re: [Spice-devel] keyboard and Mouse Fails.... Hi Mohan, Few notes: 1. The client should connect after 30 sec even if vdagent does not response to the auto-conf request. 2. Please delete the client log ~/.spicec/spicec.log, and in a run with "Keyboard/Mouse lock" look for a log line with: "AgentTimer::response: timeout while waiting for agent response". 3. Debug version of vdagent & vdservice will be sent to you following this msg. Please send logs of client and vdagent/vdservice with only the lines relevant to the failed run (delete it before). 4. It seems you have 2 monitors on the client machine and the second one is disabled. Try to launch spicec after enabling it/disabling the first one/on a machine with only one display etc. 5. Although important, I cannot see how the "auto-conf" bug can be a showstopper. Why not remove this param until we solve it? 6. Try to catch us on #spice at irc.gimp.net/6667. This is the place to get things done. Thanks, Arnon Naga Mohan Pothula wrote: > Hi Alon/Arnon, > > Keyboard/Mouse lock issue is showstopper issue. Can you please provide suggestions to proceed further investigation on this issue? > Haven't received VdAgent build. > Thanks\Mohan. > > > > ________________________________ >  From: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> > To: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>>; Arnon Gilboa <<a ymailto="mailto:agilboa@redhat.com" href="mailto:agilboa@redhat.com">agilboa@redhat.com</a>> Cc: David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>>; "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>>; Christophe Fergeau <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> Sent: Thursday, January 5, 2012 4:43 PM > Subject: Re: [Spice-devel] keyboard and Mouse Fails.... >  > Arnon, > VDAgent is running as expected when Keyboard/Mouse lock issue happens. > Can you please send VDAgent build? > > > Thanks/Naga. > > > ________________________________ >  From: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> > To: Arnon Gilboa <<a ymailto="mailto:agilboa@redhat.com" href="mailto:agilboa@redhat.com">agilboa@redhat.com</a>> Cc: David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>>; "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>>; Christophe Fergeau <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> Sent: Friday, December 30, 2011 5:44 AM > Subject: Re: [Spice-devel] keyboard and Mouse Fails.... >  > Hi Arnon, >  Please find the attached VDAgent, VDService logs. I know RHEV Spice Agent is for handling Auto-conf for resolution adjustment, mouse support for multi-head monitors, and Clipboard functionality. In what scenarios Keyboard lock happens? >  Keyboard/Mouse lock issue happens only with Windows guest connecing from Linux Spice client..(This is major issue that need to do system restart or close Xwindows session to restart Spice session) >  Black screen issue happens with Windows/Linux guests connecting from Linux Spice client. >  Can you please forward scratch build for vdagent? I see whether it may fix the issues at my environment. >  Thanks, > Mohan. >  > From: Arnon Gilboa <<a ymailto="mailto:agilboa@redhat.com" href="mailto:agilboa@redhat.com">agilboa@redhat.com</a>> > To: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> Cc: Alon Levy <<a ymailto="mailto:alevy@redhat.com" href="mailto:alevy@redhat.com">alevy@redhat.com</a>>; David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>>; "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>>; Christophe Fergeau <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> Sent: Thursday, December 29, 2011 8:22 AM > Subject: Re: [Spice-devel] keyboard and Mouse Fails.... > > Hi Mohan, see below. > > Naga Mohan Pothula wrote: >  >> Hi Alon, >> >> Please refer my inline comments. >> >> Thanks/Mohan. >> >> >> ________________________________ >>  From: Alon Levy <<a ymailto="mailto:alevy@redhat.com" href="mailto:alevy@redhat.com">alevy@redhat.com</a>> >> To: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> Cc: David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>>; "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>>; Christophe Fergeau <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> Sent: Wednesday, December 28, 2011 5:54 AM >> Subject: Re: [Spice-devel] keyboard and Mouse Fails.... >>  On Tue, Dec 27, 2011 at 12:04:28PM -0800, Naga Mohan Pothula wrote: >>      >>>    Can anyone please respond on this? >>>    Thanks/Mohan. >>> >>>    -------------------------------------------------------------------------- >>> >>>    From: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> >>>    To: David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>> >>>    Cc: "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" >>>    <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>>; Christophe Fergeau >>>    <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> >>>    Sent: Thursday, December 22, 2011 12:13 PM >>>    Subject: Re: [Spice-devel] keyboard and >>>      >  Mouse Fails.... >  >>>    Hi, >>>    I'm facing severe below issues when connecting Windows guests from Linux >>>    clients with Full-screen+Auto-Config only        1.)    Keyboard/mouse lock issue happens when session is connected >>>    from guestגs shutdown/restart state.          >> Are you >>    >  running an agent in the guest? does this happen when not running >  >> an agent in the guest? >> Agent is running in the guest. These two Issues do not happen when Agent is not running in the guest.      > We have a patch fixing agent crash on connection during guest startup (on rare cases) and I can send you a scratch build. > Do you think it's the case? the agent crash locks the mouse but should have no effect on keyboard. Can you give more details about it? > Posting your %windir%\temp\vdagent.log & vdservice.log may help. >  >>      >>>        2.)    Black screen appears when session is reconnected from guestגs >>>    disconnected state. >>>          >> What does this mean? what's disconnected state? no client connected? so >> you connect from a linux client to a windows guest and you get a black >> screen? It means Spice client is not connected >>    >  to guest. we don't see this issue if we specify "./spicec -h <ip addr> -p 5924" >  >> we see it only when we specify "./spicec -h <ip addr> -p 5924 --full-screen=auto-conf" >>      > Seems like for some reason the client doesn't get auto-conf ack from the guest agent. Does it timeout & exit after 30 sec? > This can also be the case if the agent crashed during startup. However, you say that without the --full-screen=auto-conf it works. > Please check in all cases if vdservice & vdagent processes are up. >  >> if that is the case can you give more details on the guest and >> >> client, version of client, version of driver in guest, agent existance >> and if so version. >> Guest: >>        Windows 7 32/64 bit          QXL driver: built the code taken from spice git repository (v1.4.1.1) >>          VDAgent: built the code >>    >  taken from spice git repository(v1.1.0.1009) >  >> Client: >>      Spice Client: v0.10.0 >>      Client machine: Fedora14 Live image loaded into RAM. >> >>      >>>    This issue would not be reproducible all the time from Linux Desktops but >>>    can be reproducible consistently if we load Fedora14 Live Image into RAM >>>    and launch Spice connection. >>>    Thanks, >>>    Naga. >>>          >> I don't understand the last part - you only get those two issues when >> running a client from a fedora 14 live image? or is fedora14 related to the guest, in which case it contradicts the guest being windows? >> Yes. These two issues happen when Spice client running from Fedora 14 Live image connecting to Windows 7 guest. >> Steps to reproduce: >> 1.)Fedora14 Live image >>    >  is loaded into RAM thru "live_ram" option for booting. we may not see these issues if we don't load into RAM. >  >> 2.)Spice session is launched with Full-Screen+Auto-config only. >>    ./spicec -h <ip addr> -p 5924 --full-screen=auto-conf        (we see issues) >>    ./spicec -h <ip addr> -p 5924                                            (we don't see issues) >>      > I will try to repro from F14 and update you. >  >>      >>>    -------------------------------------------------------------------------- >>> >>>    From: David Jaša <<a ymailto="mailto:djasa@redhat.com" href="mailto:djasa@redhat.com">djasa@redhat.com</a>> >>>    To: Naga Mohan Pothula <<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> >>>    Cc: Christophe Fergeau <<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>>; >>>    "<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" <<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>> >>>    Sent: Tuesday, December 20, 2011 2:50 AM >>>    Subject: Re: [Spice-devel] keyboard and Mouse Fails.... >>>    Naga Mohan Pothula píše v Po 19. 12. 2011 v 10:13 -0800: >>>        >    > We can move mouse over the guest but the guest doesn't respond for >  >>>    > user actions like mouse click. >>> >>>    I've seen something similar that was caused by agent. Keyboard worked >>>    fine so I used it to restart agent service and everything started >>>    working normally. I was not able to make clear reproducer for this >>>    however, so if you have a reliable step-by-step one, it would be great >>> >>>    David >>>    > >>>    > In the same way for keyboard actions. Client machine needs to get >>>    > restarted or close Xwindows to reconnect guest. >>>    > This issue happens only when we connect windows guest in fullscreen >>>    > mode with auto-conf from linux client(but not from windows client). >>>    > It doesn't happen if we connect guest in windowed mode. >>>    > >>>          >  > >  >>>    > >>>    > >>>    > Thanks/Mohan. >>>    > >>>    > >>>    > >>>    > ______________________________________________________________________ >>>    > From: Christophe Fergeau <[1]<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a>> >>>    > To: Naga Mohan Pothula <[2]<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a>> >>>    > Cc: "[3]<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>" >>>    > <[4]<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a>> >>>    > Sent: Monday, December 19, 2011 3:20 AM >>>    > Subject: Re: [Spice-devel] keyboard and Mouse Fails.... >>>    > >>>    > On Mon, Dec 19, 2011 at 12:32:47AM -0800, Naga Mohan Pothula wrote: >>>    > > Hi, >>>    > > >>>    > > Keyboard and Mouse failure happens when windows guests are connected >>>    > from linux client. >>>    > >>>    > What do you mean exactly by keyboard and mouse failures? You can't >>>    > type >>>    > anything nor move the mouse? Or do you observe a different kind of >>>          >  > failure? >  >>>    > >>>    > >>>      >  Christophe >  >>>    > >>>    > >>>    > >>>    > _______________________________________________ >>>    > Spice-devel mailing list >>>    > [5]<a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>>    > <a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >>> >>>    -- >>> >>>    David Jaša, RHCE >>> >>>    SPICE QE based in Brno >>>    GPG Key:    22C33E24 >>>    Fingerprint: 513A 060B D1B4 2A72 7F0D 0278 B125 CD00 22C3 3E24 >>> >>>          >  _______________________________________________ >  >>>    Spice-devel mailing list >>>    [6]<a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>>    [7]<a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >>> >>> References >>> >>>    Visible links >>>    1. mailto:<a ymailto="mailto:cfergeau@redhat.com" href="mailto:cfergeau@redhat.com">cfergeau@redhat.com</a> >>>    2. mailto:<a ymailto="mailto:nagamohan.pothula@yahoo.com" href="mailto:nagamohan.pothula@yahoo.com">nagamohan.pothula@yahoo.com</a> >>>    3. mailto:<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a> >>>    4. mailto:<a ymailto="mailto:spice-devel@lists.freedesktop.org" href="mailto:spice-devel@lists.freedesktop.org">spice-devel@lists.freedesktop.org</a> >>>    5. mailto:<a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>>    6. mailto:<a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>>    7. <a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >>>          >>      >>> _______________________________________________ >>> Spice-devel mailing list >>> <a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>> <a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >>>    ------------------------------------------------------------------------ >>> >>> _______________________________________________ >>> Spice-devel mailing list >>> <a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> >>> <a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >>>          > > > > > _______________________________________________ > Spice-devel mailing list > <a ymailto="mailto:Spice-devel@lists.freedesktop.org" href="mailto:Spice-devel@lists.freedesktop.org">Spice-devel@lists.freedesktop.org</a> > <a href="http://lists.freedesktop.org/mailman/listinfo/spice-devel" target="_blank">http://lists.freedesktop.org/mailman/listinfo/spice-devel</a> >  </div> </div> </div></body></html>