[Bug 24564] New: Authentication Failed

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Fri Oct 16 01:50:46 CEST 2009


http://bugs.freedesktop.org/show_bug.cgi?id=24564

           Summary: Authentication Failed
           Product: Telepathy
           Version: unspecified
          Platform: x86 (IA32)
        OS/Version: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: haze
        AssignedTo: telepathy-bugs at lists.freedesktop.org
        ReportedBy: swoop at swoop.dk


Hi

I'm new user to Empathy (Gnome IM program) and have trouble setting up my QQ
account.
Naturally I filed a bug report at the Gnome bug page, but got advised to report
the problem here. When logging on I get"Authentication Failed".

My account information are correct and I can log-on without any problems if
using Eva or using the official QQ client on my Windows XP.

I'm using default settings as shown below:
Server - Auto
Client Version - qq2005
Use TCP - Yes
Show Notice - Yes
Show News - Yes
Show Chat - Yes
Keep Alive Interval - 60
Update Interval - 300

Empathy log these information:
empathy/Account-FEJLFIND: 1,255650e+09: enable_or_disable_account: Account
859821182 is now enabled
empathy/Account-FEJLFIND: 1,255650e+09: _empathy_account_set_connection:
Readying connection for /org/freedesktop/Telepathy/Account/haze/qq/_38598211820
empathy/Account-FEJLFIND: 1,255650e+09: emp_account_connection_cb: Signalling
connection (nil) of account
/org/freedesktop/Telepathy/Account/haze/qq/_38598211820
empathy/Account-FEJLFIND: 1,255650e+09:
_empathy_account_connection_invalidated_cb:
(/org/freedesktop/Telepathy/Account/haze/qq/_38598211820) Connection
invalidated
empathy/Account-FEJLFIND: 1,255650e+09: emp_account_connection_cb: Signalling
connection (nil) of account
/org/freedesktop/Telepathy/Account/haze/qq/_38598211820
empathy/Account-FEJLFIND: 1,255650e+09: empathy_account_connection_ready_cb:
(/org/freedesktop/Telepathy/Account/haze/qq/_38598211820) Connection failed to
become ready: Unknown disconnection reason
empathy/Account-FEJLFIND: 1,255650e+09: emp_account_connection_cb: Signalling
connection (nil) of account
/org/freedesktop/Telepathy/Account/haze/qq/_38598211820
empathy/Account-FEJLFIND: 1,255650e+09: accounts_dialog_destroy_cb: 0x871b8c8
--- END ---

I'm using Ubuntu 9.10 and Gnome 2.28.0. The Gnome bug ID is 598046 which now is
in state resolved as not Gnome issue.

Let me know if futher information is required. I've search the bug list for
similar errors without finding similar error but is sorry if such already have
been created.


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