I have to agree that the empathy 'away' icon feels much more negative than the busy icon. It's definitely worse to send someone a message when they're busy than when they're away. I think we also need a do not disturb status that is neither busy nor away. The way I see it there are four main states a computer user is in: <ul><li>Available - general computer use, not doing anything important and would probably like to chat</li><li>Busy - doing some work, but if a close friend wants to talk or someone has something important to say they should instant message, but should not expect an immediate reply or possibly no reply.</li> <li>Away - literally not here. will probably be back in a little bit, and can reply if a message is left</li><li>Do not disturb - I'm working. Really, don't bother me. I'm only on empathy in case I need to contact someone, not to be contacted. This may or may not be analogous to an invisible mode. I tend to think they're different, but this is a gut feeling and not a conclusion that I'm passionate about one way or the other.</li> </ul>The point is that with our current icons, if someone is away the red triangle feels like it's discouraging one from sending a message. I don't think that this is the point of the away state, and is more suited for the busy state where one should really think twice before sending. -- --Alex Launi