<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html style="background-color: #fff;">
<head>
<meta content="text/html; charset=utf-8" http-equiv="Content-Type">
<meta name="viewport" content="width=device-width">
<meta name="format-detection" content="telephone=no">
<!-- Resets -->
<style type="text/css" data-premailer="ignore">
#outlook a{
padding: 0;
}
body{
-webkit-text-size-adjust: none;
-ms-text-size-adjust: none;
font-weight: 400;
}
.ReadMsgBody{
width: 100%;
}
.ExternalClass{
width: 100%;
}
img {
border: 0;
max-width: 100%;
height: auto;
outline: none;
display: inline-block;
margin: 0;
padding: 0;
text-decoration: none;
line-height: 100%;
}
#backgroundTable{
height: 100% !important;
margin: 0;
padding: 0;
width: 100% !important;
}
</style>
<!-- Main styles -->
<style type="text/css">
/**
* Generic
*/
html {
background-color: #fff;
}
.main {
font-family: Helvetica, Arial, sans-serif;
letter-spacing: 0;
width: 100%;
}
table {
border-spacing: 0;
border-collapse: separate;
table-layout: fixed;
}
td {
padding: 0;
font-family: Helvetica, Arial, sans-serif;
}
a {
border: none;
outline: none !important;
}
/**
* Content
*/
.content-td {
line-height: 20px;
font-size: 14px;
}
.content-td .article-card,
.content-td .intercom-interblocks-link-content-container {
max-width: 500px;
border: 1px solid #e0e0e0;
border-radius: 2px;
padding: 0;
margin-bottom: 15px;
}
.content-td .article-card .intercom-interblocks-link-content-container {
border: none;
}
.content-td .messenger-card table {
border: none;
}
.events {
background-color: #F5F5F5;
border-collapse: separate;
border-spacing: 10px;
table-layout: fixed;
border-radius: 5px;
border: 1px solid #E5E5E5;
padding: 0px 15px 0px 15px;
}
.content-td .ratings td,
.content-td .messenger-card td {
border: 0;
padding: 0;
}
.content-td .messenger-card td {
text-align: center;
}
.content-td .messenger-card td p {
font-size: 14px;
color: #6e7a89;
text-align: center;
}
.rating-link {
max-width: 27px;
min-height: 27px;
}
.content-td > :first-child {
margin-top: 0;
padding-top: 0;
}
.content-td h1 {
font-size: 1.3em;
font-weight: bold;
line-height: 25px;
margin-top: 20px;
margin-bottom: 5px;
}
.content-td h1 + h2 {
margin-top: 0 !important;
}
.content-td h2 + h1 {
margin-top: 0 !important;
}
.content-td h2 {
font-size: 1.1em;
font-weight: bold;
margin: 20px 0 5px;
}
.content-td h3 ,
.content-td h4 ,
.content-td h5 {
font-size: 13px;
font-weight: bold;
margin-bottom: 5px;
}
.content-td p {
margin: 0 0 15px 0;
}
.content-td p.no-margin {
margin: 0;
min-height: 15px;
}
.content-td p img,
.content-td h1 img,
.content-td h2 img,
.content-td li img,
.content-td .intercom-h2b-button img {
margin: 0;
padding: 0;
}
.content-td a {
color: #1251ba;
text-decoration: underline;
}
.content-td .messenger-card .link {
margin-bottom: 25px;
}
.content-td strong {
color: #606060;
}
.content-td ol,
.content-td ul {
margin: 0 0 20px 40px;
padding: 0;
list-style: disc;
}
.content-td ol {
list-style: decimal;
}
.content-td ol li,
.content-td ul li {
margin: 5px 0;
}
.content-td blockquote {
padding: 10px 0;
margin: 10px 0;
font-style: italic;
}
.content-td blockquote a {
color: #8C8C8C;
}
.content-td img {
max-width: 100%;
margin: 15px 0 15px;
}
.content-td .intercom-container {
margin-bottom: 16px;
}
.content-td hr {
border: none;
border-top: 1px solid #DDD;
border-bottom: 0;
margin: 20px 0;
}
.content-td table th {
font-weight: bold;
background: #F6F6F6;
}
.content-td table td,
.content-td table th {
padding: 7px 10px;
border: 1px solid #DADADA;
text-align: left;
vertical-align: top;
}
.content-td table {
margin-bottom: 20px;
border-collapse: collapse;
border-spacing: 0;
}
.content-td table.intercom-container.intercom-align-center {
margin-left: auto;
margin-right: auto;
}
.content-td table.intercom-container td {
border: none;
padding: 0;
margin: 0;
}
.content-td a.reply-in-messenger-button {
background-color: #286efa;
color: white;
padding: 6px 25px;
margin: 0px 0 16px 0;
border-radius: 20px;
text-decoration: none;
display: inline-block;
font-size: 12px;
}
.content-td p.reply-in-messenger-message {
color: #8c8c8c;
font-size: 12px;
margin: 0;
}
table.ratings,
.content-td .messenger-card {
border-collapse: separate;
border-spacing: 0;
table-layout: fixed;
border-radius: 5px;
border: 1px solid #dadfe3;
margin-bottom: 0;
}
.content-td table.ratings {
width: 260px;
padding: 16px 0;
}
table.ratings {
padding: 16px 0;
}
.content-td .ratings table img {
margin: 0;
}
.align_top {
vertical-align: top;
}
.align_center {
margin: 0 auto;
}
/**
* Footer
*/
.smiley {
padding: 4px;
}
.feedback_item:first-child .smiley {
padding-left: 0;
}
.divider {
border: none;
height: 1px;
color: #f0f0f0;
background-color: #f0f0f0;
margin: 0;
}
.feedback-text {
margin-bottom: 0.3em;
margin-top: 0;
}
.deemphasized_text {
color: #8c8c8c;
}
.sent_to_text {
font-weight: bold;
}
.dark_text {
color: #222;
}
.light_text {
color: #999;
}
.align_middle {
vertical-align: middle !important;
}
.history .history_content {
font-style: normal;
padding-top: 1px;
border-left: 1px #ccc solid;
margin: 0 0 0 .8ex;
padding-left: 1ex;
}
.history .history_content > *:last-child {
margin-bottom: 0;
}
.powered_by_badge {
font-size: 14px;
}
.powered_by_link {
color: #8c8c8c;
font-weight: bold;
text-decoration: none;
}
/**
* Email signature
*/
.email_signature .container {
margin-inline-start: 0;
}
.email_signature th {
font-weight: normal;
}
.email_signature p,
.email_signature h1,
.email_signature h2 {
margin: 0;
padding: 0;
text-align: start;
}
.history {
color: #500050;
}
/**
* Ticket with attributes
*/
.ticket_card {
border: 1px solid #E1E1E1;
border-radius: 8px;
width: 100%;
max-width: 570px;
word-wrap: break-word;
}
.ticket_card .app_logo {
width: 100%;
padding: 18px 40px;
border-bottom: 1px solid #E1E1E1;
}
.ticket_card .app_logo img {
height: 26px !important;
max-height: 26px !important;
max-width: 100%;
}
.ticket_card .body {
padding: 28px 40px;
font-size: 14px;
font-weight: 400;
line-height: 16px;
width: 100%;
}
.collapsed_ticket_card .title,
.ticket_card .title {
font-size: 18px;
font-weight: 700;
line-height: 24px;
}
.ticket_card .ticket_state_description {
font-size: 16px;
line-height: 20px;
padding-bottom: 24px;
}
.ticket_card .ticket_state_step {
border-radius: 8px;
height: 4px;
margin-bottom: 8px;
}
.ticket_card .ticket_state_submitted {
background-color: #334bfa;
border-color: #334bfa;
}
.ticket_card .ticket_state_in_progress {
background-color: #b24d00;
border-color: #b24d00;
}
.ticket_card .ticket_state_waiting_on_customer {
background-color: #db0629;
border-color: #db0629;
}
.ticket_card .ticket_state_resolved {
background-color: #0f7134;
border-color: #0f7134;
}
.ticket_card .ticket_custom_state_submitted {
background-color: #334bfa;
border-color: #334bfa;
}
.ticket_card .ticket_custom_state_in_progress {
background-color: #334bfa;
border-color: #334bfa;
}
.ticket_card .ticket_custom_state_waiting_on_customer {
background-color: #b24d00;
border-color: #b24d00;
}
.ticket_card .ticket_custom_state_resolved {
background-color: #0f7134;
border-color: #0f7134;
}
.ticket_card .ticket_state_inactive {
background-color: #DADADA;
border-color: #DADADA;
}
.ticket_card .ticket_progress {
font-size: 13px;
line-height: 16px;
}
.ticket_card .ticket_state_label_inactive {
color: #757575;
}
.ticket_card .ticket_state_label_active {
font-weight: 700;
}
.ticket_card .ticket_state_label {
margin-bottom: 4px;
}
.ticket_custom_state .label {
font-size: 16px;
font-style: normal;
font-weight: 700;
line-height: 30px;
}
.ticket_custom_state .submitted {
color: #334bfa;
}
.ticket_custom_state .in_progress {
color: #334bfa;
}
.ticket_custom_state .waiting_on_customer {
color: #b24d00;
}
.ticket_custom_state .resolved {
color: #0f7134;
}
.ticket_card .attribute_name {
font-weight: 600;
word-wrap: break-word;
}
[dir="rtl"] .ticket_card .ticket_state_spacing {
padding-left: 8px;
}
[dir="ltr"] .ticket_card .ticket_state_spacing {
padding-right: 8px;
}
[dir="rtl"] .ticket_card .attribute_name {
padding: 8px 0 8px 16px;
}
[dir="ltr"] .ticket_card .attribute_name {
padding: 8px 16px 8px 0;
}
.ticket_card .attribute_value {
word-wrap: break-word;
padding: 8px 0;
}
.ticket_card .ticket_description {
padding-bottom: 24px;
}
.reply_in_messenger_card {
background: #F5F5F5;
border-radius: 8px;
width: 100%;
max-width: 570px;
word-wrap: break-word;
padding: 16px;
}
.reply_in_messenger_card .title {
font-size: 16px;
font-weight: 600;
line-height: 24px;
word-wrap: break-word;
}
.reply_in_messenger_card .body {
font-size: 14px;
font-weight: 400;
line-height: 20px;
word-wrap: break-word;
padding-top: 8px;
}
.chat_notification_container {
width: 100%;
max-width: 570px;
font-size: 14px;
font-weight: 400;
line-height: 20px;
word-wrap: break-word;
}
[dir="rtl"] .chat_notification_container .admin_avatar_wrapper {
padding-left: 16px;
}
[dir="rtl"] .chat_notification_container .user_avatar_wrapper {
padding-right: 16px;
}
[dir="ltr"] .chat_notification_container .admin_avatar_wrapper {
padding-right: 16px;
}
[dir="ltr"] .chat_notification_container .user_avatar_wrapper {
padding-left: 16px;
}
[dir="ltr"] .chat_notification_container .message_bubble {
margin-left: auto;
}
[dir="rtl"] .chat_notification_container .message_bubble {
margin-right: auto;
}
.chat_notification_container .user_avatar_wrapper .initials_avatar {
border-radius: 100px;
color: white;
font-size: 12px;
height: 28px;
line-height: 28px;
width: 28px;
text-align: center;
}
.chat_notification_container .comment_wrapper {
padding: 12px 16px;
border-radius: 10px;
background: #F5F5F5;
}
.chat_notification_container .comment_wrapper p {
margin: 0;
}
.chat_notification_container .brand_logo img {
height: 26px !important;
max-height: 26px !important;
max-width: 100%;
}
.chat_notification_container .comment_wrapper img {
max-width: 100% !important;
}
.collapsed_ticket_card {
border: 1px solid #E1E1E1;
border-radius: 8px;
padding: 12px 20px;
}
.align_middle {
vertical-align: middle;
}
@media (max-width: 768px) {
.ticket_card .app_logo {
padding: 18px !important;
}
.ticket_card .body {
padding: 18px !important;
}
[dir="rtl"] .ticket_card .ticket_state_spacing {
padding-left: 2px !important;
}
[dir="ltr"] .ticket_card .ticket_state_spacing {
padding-right: 2px !important;
}
.ticket_card .ticket_state_spacing {
padding-right: 2px !important;
}
.ticket_card .ticket_description {
padding-bottom: 16px !important;
}
}
</style>
<!-- Outlook.com -->
<style type="text/css" data-premailer="ignore">
.content-td blockquote + * {
margin-top: 10px !important;
}
.ExternalClass .content-td h1 {
padding: 15px 0 5px 0 !important;
}
.ExternalClass .content-td h2 {
padding: 0 0 5px 0 !important;
}
.ExternalClass .content-td p {
padding: 10px 0 !important;
}
.ExternalClass .content-td hr + * {
padding-top: 20px !important;
}
.ExternalClass .content-td .intercom-container {
padding: 5px 0 !important;
}
.ExternalClass .content-td ol ,
.ExternalClass .content-td ul {
padding: 0 0 20px 40px !important;
margin: 0 !important;
}
img {
max-width: 600px !important;
}
@media (max-width: 600px) {
img {
max-width: 100% !important;
}
}
</style>
<!-- Outlook fix -->
<!--[if gte mso 9]>
<style type="text/css">
table {
border-collapse: collapse !important;
}
td {
border-collapse: collapse !important;
}
</style>
<![endif]-->
</head>
<body id="admin_reply" dir="ltr">
<div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important;"><img border="0" width="1" height="1" src="https://chickenguard-b7d3c18b1b6b.intercom-mail.com/q/hbu5SX_wAe-VjWhmWNytqA~~/AAAAAQA~/RgRobvK_PVcIaW50ZXJjb21CCmaIv22MZmBZV-tSHWFtZC1nZnhAbGlzdHMuZnJlZWRlc2t0b3Aub3JnWAQABWL6" alt=""/></div>
<table cellspacing="0" border="0" cellpadding="0" align="center" bgcolor="transparent" class="main" style="font-family: Helvetica, Arial, sans-serif; letter-spacing: 0; width: 100%; border-spacing: 0; border-collapse: separate; table-layout: fixed;">
<tbody>
<tr>
<td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
<table id="reply_email" style="table-layout: auto; border-spacing: 0; border-collapse: separate;">
<tbody>
<tr>
<td class="content-td" style="font-family: Helvetica, Arial, sans-serif; line-height: 20px; font-size: 14px; padding: 0 0 16px;">
<div style="margin-top: 0; padding-top: 0;">
<p style="margin: 0 0 15px;">Hi Felix,</p>
<p style="margin: 0 0 15px;">Thank you for your email. It has been received and a member of the team will be in contact as soon as possible. We are usually able to respond to queries within 1-2 working days.</p>
<p style="margin: 0 0 15px;">(If not already given, please let us know your full name, order number, and purchase date to aid us in supporting you efficiently.)</p>
<p style="margin: 0 0 15px;">In the meantime, please feel free to explore our help centre to see if there is already an answer to your question.</p>
<p style="margin: 0 0 15px;"><a href="https://help.chickenguard.com/en/" target="_blank" class="intercom-content-link" style="outline: none !important; color: #1251ba; text-decoration: underline; border-style: none;">https://help.chickenguard.com/en/</a></p>
<p style="margin: 0 0 15px;">Kind regards,</p>
</div>
</td>
</tr>
<tr>
<td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
<div class="email_signature">
<table border="0" style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
<tbody>
<tr><td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
<p style="text-align: start; margin: 0; padding: 0;" align="start"><b>Chip (Support Bot)</b></p>
<p style="text-align: start; margin: 0; padding: 0;" align="start">ChickenGuard </p>
<p style="text-align: start; margin: 0; padding: 0;" align="start"></p>
<p style="text-align: start; margin: 0; padding: 0;" align="start"></p>
<p style="text-align: start; margin: 0; padding: 0;" align="start"></p>
<p style="text-align: start; margin: 0; padding: 0;" align="start">Facebook - <a href="https://www.facebook.com/chickenguard" rel="nofollow noopener noreferrer" target="_blank" class="intercom-content-link" style="outline: none !important; border-style: none;">https://www.facebook.com/chickenguard</a></p>
<p style="color: #222222; text-align: start; margin: 0; padding: 0;" align="start">Instagram - <a href="https://www.instagram.com/chickenguards/" rel="nofollow noopener noreferrer" target="_blank" class="intercom-content-link" style="outline: none !important; border-style: none;">https://www.instagram.com/chickenguards/</a></p>
</td></tr>
<tr height="4"></tr>
<tr><td style="font-family: Helvetica, Arial, sans-serif; padding: 0;"><img width="140" height="83" src="https://downloads.intercomcdn.com/i/o/662075775/acf22594733b8c9b66ced565/CG+logo.png"></td></tr>
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</table>
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</td>
</tr>
<tr height="32"></tr>
</tbody>
</table>
<table style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
<tbody>
<tr>
<td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
<div dir="ltr">
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img src="https://chickenguard-b7d3c18b1b6b.intercom-mail.com/via/o?h=48566111849c7afa439ea459f8be8a584ea59ef8-mnjgb56x_157432_21910046954" width="1" height="1" style="display: block;" alt="intercom">
<img border="0" width="1" height="1" alt="" src="https://chickenguard-b7d3c18b1b6b.intercom-mail.com/q/lFk3XCqTlgH5ishIQxwUVQ~~/AAAAAQA~/RgRobvK_PlcIaW50ZXJjb21CCmaIv22MZmBZV-tSHWFtZC1nZnhAbGlzdHMuZnJlZWRlc2t0b3Aub3JnWAQABWL6">
</body>
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