[DejaVu-bugs] [Bug 25180] New: Sans causes printing failure (printer spooler hangs after printing)

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Thu Nov 19 02:24:00 PST 2009


http://bugs.freedesktop.org/show_bug.cgi?id=25180

           Summary: Sans causes printing failure (printer spooler hangs
                    after printing)
           Product: DejaVu
           Version: unspecified
          Platform: x86 (IA32)
        OS/Version: Windows (All)
            Status: NEW
          Severity: critical
          Priority: high
         Component: Sans
        AssignedTo: dejavu-bugs at lists.freedesktop.org
        ReportedBy: baarss at easybrowse.de
        Depends on: 24062


If you try to print a document (for instance in MS Word or OpenOffice) that
contains the DejaVu Sans Font it fails and the printer spooler hangs. The
problem seems to occur in all programs.

The problem occurs in the following case:

- The MS Security Pach KB961371 or KB961371-v2 is installed
- a network printer is used
- a concerned printer is used (many HP, Canon and Samsung printers)

The problem is also reported by many of our customers.

We also tried other versions of the DejaVU Sans Font. The problem occurs with
all versions. 

The only work-around is to uninstall the Windows securty patch KB961371.

After longer research we found out that the "fontsub.dll" in the
System32-Folder of Windows crashes if you try to print.

It seems to be the same problem as reported in Bug#: 24062.


-- 
Configure bugmail: http://bugs.freedesktop.org/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
You are the assignee for the bug.


More information about the DejaVu-bugs mailing list