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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_NEW "
title="NEW - [KBL] drm/i915: Resetting chip after gpu hang, RC6 on, TF2 segfault"
href="https://bugs.freedesktop.org/show_bug.cgi?id=103405">103405</a>
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<th>Summary</th>
<td>[KBL] drm/i915: Resetting chip after gpu hang, RC6 on, TF2 segfault
</td>
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<th>Product</th>
<td>Mesa
</td>
</tr>
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<th>Version</th>
<td>17.2
</td>
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<th>Hardware</th>
<td>x86-64 (AMD64)
</td>
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<th>OS</th>
<td>Linux (All)
</td>
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<th>Status</th>
<td>NEW
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>Drivers/DRI/i965
</td>
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<th>Assignee</th>
<td>intel-3d-bugs@lists.freedesktop.org
</td>
</tr>
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<th>Reporter</th>
<td>frail.knight@gmail.com
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<th>QA Contact</th>
<td>intel-3d-bugs@lists.freedesktop.org
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<p>
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<pre>Team Fortress 2 is crashing quite often. All it takes is a few minutes of play
or a map switch/load. This is what is being reported in dmesg:
[20194.868764] drm/i915: Resetting chip after gpu hang
[20194.868965] [drm] RC6 on
[20206.868784] drm/i915: Resetting chip after gpu hang
[20206.868919] [drm] RC6 on
[20219.860883] drm/i915: Resetting chip after gpu hang
[20219.861028] [drm] RC6 on
[20229.876940] drm/i915: Resetting chip after gpu hang
[20229.877087] [drm] RC6 on
[20239.861012] drm/i915: Resetting chip after gpu hang
[20239.861162] [drm] RC6 on
[20240.110535] MatQueue0[7395]: segfault at fffffffc ip 00000000dbade0f8 sp
00000000c95cba10 error 4 in client.so[dab98000+2041000]
I checked /sys/class/drm/card0/error and the last error report in that file
does not appear to match this set of crashes. The date was current, but the
time was a few hours earlier. dmesg consistently reported the same error with
each crash.
Dell XPS 13 9360 DE
Ubuntu 17.10
[tag] [reply] [−] Description Robert 2017-08-27 18:46:18 UTC
Created <span class=""><a href="attachment.cgi?id=133817" name="attach_133817" title="GPU dump file, CSGO dump file and dmesg output">attachment 133817</a> <a href="attachment.cgi?id=133817&action=edit" title="GPU dump file, CSGO dump file and dmesg output">[details]</a></span>
GPU dump file, CSGO dump file and dmesg output
CSGO crashed after playing ~2 hours in and out of matches. The following was
reported in dmesg:
[ 7987.649974] [drm] GPU HANG: ecode 9:0:0x86df7cf9, in csgo_linux64 [4947],
reason: Hang on rcs, action: reset
[ 7987.649976] [drm] GPU hangs can indicate a bug anywhere in the entire gfx
stack, including userspace.
[ 7987.649978] [drm] Please file a _new_ bug report on bugs.freedesktop.org
against DRI -> DRM/Intel
[ 7987.649979] [drm] drm/i915 developers can then reassign to the right
component if it's not a kernel issue.
[ 7987.649980] [drm] The gpu crash dump is required to analyze gpu hangs, so
please always attach it.
[ 7987.649981] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 7987.650057] drm/i915: Resetting chip after gpu hang
[ 7987.650622] [drm] RC6 on
[ 8001.652386] drm/i915: Resetting chip after gpu hang
[ 8001.652537] [drm] RC6 on
[ 8013.652392] drm/i915: Resetting chip after gpu hang
[ 8013.652531] [drm] RC6 on
[ 8027.636176] drm/i915: Resetting chip after gpu hang
[ 8027.636314] [drm] RC6 on
[ 8038.644153] drm/i915: Resetting chip after gpu hang
[ 8038.644306] [drm] RC6 on
[ 8038.843763] show_signal_msg: 65 callbacks suppressed
[ 8038.843765] csgo_linux64[5008]: segfault at 1338 ip 00007f04bfe3f2a9 sp
00007f0444182710 error 6 in client_client.so[7f04bf1c6000+17cf000]
I've included this as well as the GPU crash dump in the attachment.
[tag] [reply] [−] <a href="show_bug.cgi?id=103405#c1">Comment 1</a> Robert 2017-08-27 18:53:48 UTC
I'd also like to mention:
Dell XPS 13 9360 DE
Ubuntu(Xubuntu) 17.10 (in development with current updates)
Mesa 17.2.2</pre>
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