<html> <head> <base href="https://bugs.freedesktop.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - GPU HANG: ecode 9:0:0x85dffffb (esp. chrome with hardware-acceleration, also elsewhere) - UHD Graphics 620" href="https://bugs.freedesktop.org/show_bug.cgi?id=109170#c8">Comment # 8</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - GPU HANG: ecode 9:0:0x85dffffb (esp. chrome with hardware-acceleration, also elsewhere) - UHD Graphics 620" href="https://bugs.freedesktop.org/show_bug.cgi?id=109170">bug 109170</a> from <a class="email" href="mailto:denys.kostin@globallogic.com" title="Denis <denys.kostin@globallogic.com>"> Denis</a> <pre>hmm, ok, that's clear. What I can say right now, is that we have quite close HW configuration - with the only 1 exception - your laptop has buit-in 4K monitor, in our case we have regular fullHD monitor AND - external 4K. All other things look the same 8-/ About - what to do next, I see 3 more things to try... 1. Could you please try to make an apitrace of the hang? <a href="https://github.com/apitrace/apitrace/wiki/Google-Chrome-Browser">https://github.com/apitrace/apitrace/wiki/Google-Chrome-Browser</a> Tricky thing here - chrome should be run in a single-stream, manual higher should help. >From here you can take apitrace <a href="https://github.com/apitrace/apitrace/">https://github.com/apitrace/apitrace/</a> Who knows, maybe with apitrace we also will reproduce it, or somebody other will try too. 2. Did you try on other distributions? For example ubuntu or manjaro (doesn't matter actually, just - another distro) 3. I am recalling 1 issue, where we had quite similar case - reporter had stable hang, and we couldn't reproduce it on our side. And then he updated bios version, and it helped <a class="bz_bug_link bz_status_RESOLVED bz_closed" title="RESOLVED NOTOURBUG - [kbl] GPU HANG: ecode 9:0:0x85dffffb" href="show_bug.cgi?id=107586">https://bugs.freedesktop.org/show_bug.cgi?id=107586</a> I don't say that we have exactly the same case, but - I would check and bios version also (just in case).</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> <li>You are the QA Contact for the bug.</li> </ul> </body> </html>