[Bug 96758] New: "GPU HANG: ecode 6:0:0x84fefffc, in gnome-shell [1910], reason: Ring hung, action: reset" error in syslog

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Thu Jun 30 22:39:14 UTC 2016


https://bugs.freedesktop.org/show_bug.cgi?id=96758

            Bug ID: 96758
           Summary: "GPU HANG: ecode 6:0:0x84fefffc, in gnome-shell
                    [1910], reason: Ring hung, action: reset" error in
                    syslog
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: cooks.go.hungry at gmail.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 124819
  --> https://bugs.freedesktop.org/attachment.cgi?id=124819&action=edit
GPU_Hang_Crash_Dump.gz

I was investigating this bug https://bugzilla.gnome.org/show_bug.cgi?id=767180
(don't know if there will be any relevance, but thought I would mention it just
in case) and came across the following messages in my syslog:

    Jun 30 22:52:18 <Computer-Name> kernel: [16090.619806] [drm] stuck on
render ring
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620319] [drm] GPU HANG:
ecode 6:0:0x84fefffc, in gnome-shell [1910], reason: Ring hung, action: reset
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620321] [drm] GPU hangs can
indicate a bug anywhere in the entire gfx stack, including userspace.
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620322] [drm] Please file a
_new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620323] [drm] drm/i915
developers can then reassign to the right component if it's not a kernel issue.
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620324] [drm] The gpu crash
dump is required to analyze gpu hangs, so please always attach it.
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.620325] [drm] GPU crash dump
saved to /sys/class/drm/card0/error
    Jun 30 22:52:18 <Computer-Name> kernel: [16090.622412] drm/i915: Resetting
chip after gpu hang
    Jun 30 22:52:24 <Computer-Name> kernel: [16096.656115] [drm] stuck on
render ring
    Jun 30 22:52:24 <Computer-Name> kernel: [16096.656640] [drm] GPU HANG:
ecode 6:0:0x84fefffc, in gnome-shell [1910], reason: Ring hung, action: reset
    Jun 30 22:52:24 <Computer-Name> kernel: [16096.658736] drm/i915: Resetting
chip after gpu hang

So here I am. I am running Ubuntu GNOME 16.04 64-bit with GNOME 3.20 and Linux
kernel version 4.4.0-28-generic. My machine is a Lenovo B590 laptop. I have
attached the crash dump as instructed.

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