[Bug 97937] New: GPU HANG: ecode 5:2:0x01000000, reason: Engine(s) hung, action: reset

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Mon Sep 26 17:27:34 UTC 2016


https://bugs.freedesktop.org/show_bug.cgi?id=97937

            Bug ID: 97937
           Summary: GPU HANG: ecode 5:2:0x01000000, reason: Engine(s)
                    hung, action: reset
           Product: DRI
           Version: XOrg git
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: major
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: a.sloman at cs.bham.ac.uk
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 126794
  --> https://bugs.freedesktop.org/attachment.cgi?id=126794&action=edit
Text file, from /sys/class/drm/card0/error

I had been using Fedora 22 on my Dell Latitude E6410 for over a year and also
on a desktop PC. Since it is no longer being updated I decided I should upgrade
to F24, starting with the laptop.

At first I thought the upgrade was successful but then found that the machine
was freezing randomly, and sometimes would not complete a resume(thaw) after
hibernate. After this had happened a few times, I noticed this in
/var/log/messages:


Sep 26 15:49:52 lape kernel: [drm] stuck on bsd ring
Sep 26 15:49:52 lape kernel: [drm] GPU HANG: ecode 5:2:0x01000000, reason:
Engine(s) hung, action: reset
Sep 26 15:49:52 lape kernel: [drm] GPU hangs can indicate a bug anywhere in the
entire gfx stack, including userspace.
Sep 26 15:49:52 lape kernel: [drm] Please file a _new_ bug report on
bugs.freedesktop.org against DRI -> DRM/Intel
Sep 26 15:49:52 lape kernel: [drm] drm/i915 developers can then reassign to the
right component if it's not a kernel issue.
Sep 26 15:49:52 lape kernel: [drm] The gpu crash dump is required to analyze
gpu hangs, so please always attach it.
Sep 26 15:49:52 lape kernel: [drm] GPU crash dump saved to
/sys/class/drm/card0/error
Sep 26 15:49:52 lape kernel: drm/i915: Resetting chip after gpu hang

So I am attaching that error report as a text file.

My machine has the following configuration.
 Display:    WXGA+ Anti-Glare 1440x900 display (14" diagonal)
    Memory:     4GB (2x2048MB) 1066MHz DDR3 Dual Channel
    CPU:        Intel. CoreTM i5-540M (2.53GHz, 3M cache) with Turbo Boost
Technology
                (four core)
    Graphics:   Intel: HD Graphics With Express Card
                Often referred to as Intel GMA 500 (or Poulsbo)
                http://en.wikipedia.org/wiki/Intel_GMA#GMA_500

I did not have any such problems while running Fedora 22. 

I regret that I am not a linux developer so if you wish me to do any testing
with different software installed I shall need
very precise instructions about what to do.

I hope this information is useful and look forward to a fix!
Thanks.

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