[Bug 104235] New: Intel GemniLake laptops goes power off directly after performing suspend

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Wed Dec 13 02:58:09 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=104235

            Bug ID: 104235
           Summary: Intel GemniLake laptops goes power off directly after
                    performing suspend
           Product: DRI
           Version: XOrg git
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: critical
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: chiu at endlessm.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 136128
  --> https://bugs.freedesktop.org/attachment.cgi?id=136128&action=edit
dmesg log of performing S3 on GemniLake

Multiple new Acer and Asus consumer products based on Intel GeminiLake
N4100/N5000 fail to go into S3 suspend-to-RAM. At the point when you
would normally expect the system to go into sleep, the computer
completely powers off.

The same happens under Windows 10 RS3 too, until the following Intel
graphics driver is installed:

    Package: 530967
    Intel(R) Graphics Driver: 23.20.16.4849
    Intel(R) Display Audio Driver: 10.00.00.1

After installing this driver, Windows can now go into S3 suspend and
also be resumed. I'm wondering if someone can check with the Windows
gfx driver developers what this driver does to affect S3 suspend so
that we can fix up Linux behavior.

Also tried to boot Linux with "nomodeset" parameter, it can go into sleep
w/o problem, but exit suspend with blank screen. The attached dmesg log shows
it comes back from suspend.

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