[Bug 104322] New: X session crashes when doing certain operations in LibreOffice Writer
bugzilla-daemon at freedesktop.org
bugzilla-daemon at freedesktop.org
Mon Dec 18 14:38:11 UTC 2017
https://bugs.freedesktop.org/show_bug.cgi?id=104322
Bug ID: 104322
Summary: X session crashes when doing certain operations in
LibreOffice Writer
Product: DRI
Version: unspecified
Hardware: x86-64 (AMD64)
OS: Linux (All)
Status: NEW
Severity: normal
Priority: medium
Component: DRM/Intel
Assignee: intel-gfx-bugs at lists.freedesktop.org
Reporter: freedesktop.lkj398 at sent.as
QA Contact: intel-gfx-bugs at lists.freedesktop.org
CC: intel-gfx-bugs at lists.freedesktop.org
Created attachment 136249
--> https://bugs.freedesktop.org/attachment.cgi?id=136249&action=edit
Crash file from /sys/class/drm/card0/error
When doing certain work (text highlight) in LibreOffice writer the following
situation consistently happens: the system freezes except for the mouse for
several seconds and then the user session unexpectedly terminates (showing SDDM
logon screen). The XOrg logs indicate a problem in the in the Intel drm/i915
drivers. Please find attached the Xorg logs, Xorg version and crash file.
$ less less /var/log/Xorg.0.log
[ 1964.877703] [drm] GPU HANG: ecode 4:0:0x54f4e8fb, in Xorg [874], reason:
Hang on rcs0, action: reset
[ 1964.877707] [drm] GPU hangs can indicate a bug anywhere in the entire gfx
stack, including userspace.
[ 1964.877708] [drm] Please file a _new_ bug report on bugs.freedesktop.org
against DRI -> DRM/Intel
[ 1964.877709] [drm] drm/i915 developers can then reassign to the right
component if it's not a kernel issue.
[ 1964.877710] [drm] The gpu crash dump is required to analyze gpu hangs, so
please always attach it.
[ 1964.877711] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 1964.919361] drm/i915: Resetting chip after gpu hang
[ 1972.939781] drm/i915: Resetting chip after gpu hang
[ 2004.879875] drm/i915: Resetting chip after gpu hang
[ 2258.924142] drm/i915: Resetting chip after gpu hang
$ sudo Xorg -version
X.Org X Server 1.19.5
Release Date: 2017-10-12
X Protocol Version 11, Revision 0
Build Operating System: Linux 4.4.0-97-generic x86_64 Ubuntu
Current Operating System: Linux garaga-Latitude-E7470 4.13.0-19-generic
#22-Ubuntu SMP Mon Dec 4 11:58:07 UTC 2017 x86_64
Kernel command line: BOOT_IMAGE=/vmlinuz-4.13.0-19-generic.efi.signed
root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7
Build Date: 15 October 2017 05:51:19PM
xorg-server 2:1.19.5-0ubuntu2 (For technical support please see
http://www.ubuntu.com/support)
Current version of pixman: 0.34.0
Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
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