[Bug 99251] New: [KBL] [i915] GPU HANG: ecode 9:0:0xfffffffe, in gnome-shell, reason: Hang on render ring

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Mon Jan 2 22:53:31 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=99251

            Bug ID: 99251
           Summary: [KBL] [i915] GPU HANG: ecode 9:0:0xfffffffe, in
                    gnome-shell, reason: Hang on render ring
           Product: DRI
           Version: XOrg git
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: antoniocoin07 at gmail.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 128713
  --> https://bugs.freedesktop.org/attachment.cgi?id=128713&action=edit
GPU crash dump

I left my laptop unattended for about 15 to 20 minutes. When I came back to it,
it had a black screen, and it wouldn't respond to anything (trackpad, keyboard,
short press of power button, etc). However, the light indicating that is was on
was present, as well as the charging light (it was plugged in). I opted for
long-pressing the power button and rebooting. Then it was back to normal.

I have auto-suspend turned off when charging, so it didn't try to sleep.
Nevertheless, I had enabled the option to turn off the screen after being idle
for 10 minutes, so it most likely tried to do that.

The situation described above did take place several times in the past month,
but this is the first time that it resulted in a GPU hang.

System architecture: x86_64
Kernel Version: 4.9.0-nvme (Patched with NVME-patch from
https://aur.archlinux.org/packages/linux-nvme/)
Linux Distribution: Arch Linux + GNOME 3.22
Machine: Dell XPS 13 9360 Developer Edition
Display connector: eDP

I have attached the GPU crash dump. It was recovered AFTER I had rebooted the
machine.

Thanks in advance.

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