[Bug 99423] New: Using Libreoffice Writer causes GPU Hang

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Sun Jan 15 18:43:10 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=99423

            Bug ID: 99423
           Summary: Using Libreoffice Writer causes GPU Hang
           Product: DRI
           Version: XOrg git
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: toiletbowl2 at outlook.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 128972
  --> https://bugs.freedesktop.org/attachment.cgi?id=128972&action=edit
DMESG out regarding GPU Hang

For the last couple of months I've been experiencing issues when using
LibreOffice Writer on my Dell Precision 7510 running Ubuntu 16.10, while using
the Intel HD Graphics 530 IGP for the graphics.

When using LibreOffice Writer, e.g. while typing text the whole
desktop-interface (including LibreOffice) will hang / freeze for about 5
seconds, after that everything will return to normal, those hangs will occur
about every 5 minutes or so and only occur when using LibreOffice Writer.

The DMESG output indicates a GPU hang:
[drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [1472], reason: Hang on render
ring, action: reset

Now I've already submitted a bug to bugs.launchpad.org:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1635996
but was referred to here since this apparently is an upstream issue. 

I'm attaching the DMESG-ouput regarding the GPU-hang and the GPU crash dump

This is my first time reporting an issue here @ bugs.freedesktop.org, so if
there's info missing or if I'm doing stuff wrong, please do let me know. 

P.S.:
I've read about Bug 99325 but I am unsure if this is the exact same issue, so
I've decided to open a separate Bug.

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