[Bug 97822] Split screen/display corruption issue on HP EliteOne 800 G2 23-in Touch AIO

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=97822

--- Comment #78 from Robert Wolf <wolf+freedesktop at abanet.ch> ---
Hello all,

We have received response from HP support (included below) to this problem.
Translated to english for those who does not understand german:

==================================================
Dear Mr. NNNNNN,

thank you for your request at our Support.

Below I have included the link which could help you to troubleshoot.

HP Elite 800 G2 Series Buisness Desktop - Quick Specs:
http://www8.hp.com/h20195/v2/GetPDF.aspx/c04818335.pdf

You can find the list of supported operating systems on the page 26.

...
==================================================

And the page 26 shows:

==================================================
OPERATING SYSTEMS

  Preinstalled
  Windows 10 Pro 64*
  Windows 10 Home 64*
  Windows 8.1 Pro 64**
  Windows 8.1 64**
  Windows 7 Professional 64 (available through downgrade rights from Windows 10
Pro)***
  Windows 7 Professional 32 (available through downgrade rights from Windows 10
Pro)***
  Windows 7 Professional 64**
  Windows 7 Professional 32**

  Pre-installed (Other)
  FreeDOS 2.0

  Web-supported
  Windows 10 Pro 64
  Windows 10 Home 64
  Windows 8.1 Pro 64
  Windows 8.1 64
  Windows 7 Professional 64
  Windows 7 Professional 32
  Windows 10 Enterprise 64
  Windows 8.1 Enterprise 64
  Windows 7 Enterprise 64
  Windows 7 Enterprise 32
==================================================

So I think HP support will not make any progress, until someone finds some bug
on Windows caused by this BIOS issue. But even then, they tell you first
disable Legacy Support so all problems disappears. Instead "Legacy Support",
there should be written "System with bugs":-)

So next time, we will sure ask for Linux support before buying any device.
Otherwise I will refuse install there Linux.

Just warning for other Linux fans.

Regards,

Robert Wolf.


==================================================
Von:   HPSupport_Global <wfm at g9u1421c.houston.hp.com>
An:   <nnnnnnnnnnnnn at ddddddddd>
Gesendet:   19.01.2017 16:45
Betreff:   <CASE:4781361553>

Sehr geehrter Herr Natter,

vielen Dank für Ihre Anfrage bei unserem Support.  

Hiermit geben wir Ihnen einen Link an, der Ihnen bei der Problemlösung helfen
sollte:

HP Elite 800 G2 Series Buisness Desktop - Quick Specs:
http://www8.hp.com/h20195/v2/GetPDF.aspx/c04818335.pdf

Unterstützte betriebsysteme finden Sie auf die Seite 26.  

Bei Fragen erreichen Sie uns telefonisch unter den Hotline-Nummern in der
Fussnote oder
schriftlich, indem Sie diese E-Mail beantworten.  

Um auf diese E-Mail zu antworten klicken Sie einfach auf die Antwortfunktion
Ihres E-Mail
Programms. Bitte ändern Sie nichts an der Adresse und lassen am Betreff nur das
orginale
Thema (FW:, AW: bitte löschen).

Wir hoffen, Ihnen mit diesen Auskünften geholfen zu haben und verbleiben  

mit freundlichen Grüßen,

Anna Pasztor  

HP Computing Support  
==================================================

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