[Bug 101411] New: [SKL] GPU hang in Starbound

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=101411

            Bug ID: 101411
           Summary: [SKL] GPU hang in Starbound
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: leozinho29_eu at hotmail.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 131931
  --> https://bugs.freedesktop.org/attachment.cgi?id=131931&action=edit
error

Hello

When opening Starbound, after the initial loading screen, when the main menu
should appear, the computer freezes and, after it returns to function, the game
crashes. 

When the game is opened from the terminal, a message can be seen in the moment
the game crashes:
intel_do_flush_locked failed: Input/output error

After this freeze and crash, some messages appear on dmesg:

[ 1868.754963] [drm] GPU HANG: ecode 9:0:0x85dffffb, in starbound [5869],
reason: Hang on render ring, action: reset
[ 1868.754964] [drm] GPU hangs can indicate a bug anywhere in the entire gfx
stack, including userspace.
[ 1868.754965] [drm] Please file a _new_ bug report on bugs.freedesktop.org
against DRI -> DRM/Intel
[ 1868.754966] [drm] drm/i915 developers can then reassign to the right
component if it's not a kernel issue.
[ 1868.754966] [drm] The gpu crash dump is required to analyze gpu hangs, so
please always attach it.
[ 1868.754967] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 1868.755030] drm/i915: Resetting chip after gpu hang
[ 1868.755197] [drm] RC6 on
[ 1868.770399] [drm] GuC firmware load skipped
[ 1876.750371] drm/i915: Resetting chip after gpu hang
[ 1876.750473] [drm] RC6 on
[ 1876.764402] [drm] GuC firmware load skipped
[ 1890.798070] drm/i915: Resetting chip after gpu hang
[ 1890.798216] [drm] RC6 on
[ 1890.813528] [drm] GuC firmware load skipped
[ 1898.797893] drm/i915: Resetting chip after gpu hang
[ 1898.798138] [drm] RC6 on
[ 1898.815332] [drm] GuC firmware load skipped
[ 1906.797768] drm/i915: Resetting chip after gpu hang
[ 1906.797894] [drm] RC6 on
[ 1906.811883] [drm] GuC firmware load skipped

Every time the game is opened this problem happens. The only way to make this
not happen is to open it from terminal with the option LIBGL_ALWAYS_SOFTWARE=1,
but then the performance is terrible, because then it is used software
rendering.

Information from glxinfo:

Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel Open Source Technology Center (0x8086)
    Device: Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) (0x1916)
    Version: 12.0.6
    Accelerated: yes
    Video memory: 3072MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.3
    Max compat profile version: 3.0
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.1
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
OpenGL core profile version string: 4.3 (Core Profile) Mesa 12.0.6
OpenGL core profile shading language version string: 4.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile 

Specifications:

Processor: Intel Core i3-6100U;
Video: Intel HD Graphics 520;
Architecture: amd64
Mesa: 12.0.6;
libdrm: 2.4.70-1
Kernel version: 4.11.4-041104-generic from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11.4/ This happened with
generic (4.4), generic-hwe (4.8) and generic hwe-edge (4.10) too.
Distribution: Xubuntu 16.04.2 amd64
Machine: Lenovo Ideapad 310-14ISK (LENOVO 80UG/Toronto 4A2, BIOS 0XCN42WW
04/21/2017)

Steps to reproduce:
1) Open the game Starbound;
2) Wait the loading;
3) Note how the entire system freezes when the main menu should appear;
4) Crash.

Additional info:

I am not sure this can be helpful, but from the game logs, it hangs when the
following message appears:
[Info] detected supported OpenGL texture size 8192, using atlasNumCells 256

Apparently, https://bugs.freedesktop.org/show_bug.cgi?id=101402 is the same
problem.

I will try to test with Xubuntu 17.04 to see if on the newer version this bug
exists.

Thank you.

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