[Bug 103777] New: GPU reset when working on Microsoft Excel files (only when the file contains colored cells) under Rdesktop

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Thu Nov 16 13:14:32 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=103777

            Bug ID: 103777
           Summary: GPU reset when working on Microsoft Excel files (only
                    when the file contains colored cells) under Rdesktop
           Product: DRI
           Version: XOrg git
          Hardware: x86-64 (AMD64)
                OS: other
            Status: NEW
          Severity: critical
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: afadili at binder-magnetic.fr
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Hi everyone, 
i'm getting gpu resets when working with Microsft Excel 2007 over rdesktop.

This causes the GPU to reset until the computer crashes completely and returns
to the screen session.
it only happens when there is colors in the cells, if not it doesn't crash.
So if i set set the parameter a (colour depth) to 24 bits this happens less but
it crashes anyway.

-Debian 9.1 
-system architecture :x86_64
-Display connector: DP
-Mother board:
 Handle 0x0002, DMI type 2, 15 bytes
 Base Board Information
        Manufacturer: LENOVO
        Product Name: 30D2
        Version: SDK0J40697 WIN 3305033032255
        Serial Number:
        Asset Tag:
        Features:
          Board is a hosting board
          Board is replaceable
        Location In Chassis: Default string
        Chassis Handle: 0x0003
        Type: Motherboard
        Contained Object Handles: 0
- Kernel version: 4.9.0-3-amd64 #1 SMP Debian 4.9.30-2+deb9u5 (2017-09-19)
x86_64 GNU/Linux
rdesktop 1.8.3-2+b1

Details in the logs : 
Nov 16 11:38:16 USERX kernel: [13205.906830] [drm] GPU HANG: ecode
9:0:0x86dffffd, in Xorg [697], reason: Hang on render ring, action: reset
Nov 16 11:38:16 USERX kernel: [13205.906833] [drm] GPU hangs can indicate a bug
anywhere in the entire gfx stack, including userspace.
Nov 16 11:38:16 USERX kernel: [13205.906834] [drm] Please file a _new_ bug
report on bugs.freedesktop.org against DRI -> DRM/Intel
Nov 16 11:38:16 USERX kernel: [13205.906835] [drm] drm/i915 developers can then
reassign to the right component if it's not a kernel issue.
Nov 16 11:38:16 USERX kernel: [13205.906837] [drm] The gpu crash dump is
required to analyze gpu hangs, so please always attach it.
Nov 16 11:38:16 USERX kernel: [13205.906838] [drm] GPU crash dump saved to
/sys/class/drm/card0/error
Nov 16 11:38:16 USERX kernel: [13205.906903] drm/i915: Resetting chip after gpu
hang
Nov 16 11:38:16 USERX kernel: [13205.906972] [drm] RC6 on
Nov 16 11:38:16 USERX kernel: [13205.921260] [drm] GuC firmware load skipped
Nov 16 11:38:28 USERX kernel: [13217.905687] drm/i915: Resetting chip after gpu
hang
Nov 16 11:38:28 USERX kernel: [13217.905754] [drm] RC6 on
Nov 16 11:38:28 USERX kernel: [13217.917850] [drm] GuC firmware load skipped
Nov 16 11:38:28 USERX org.a11y.atspi.Registry[914]: XIO:  fatal IO error 11
(Resource temporarily unavailable) on X server ":0"
Nov 16 11:38:28 USERX org.a11y.atspi.Registry[914]:       after 16426 requests
(16426 known processed) with 0 events remaining.
Nov 16 11:38:28 USERX org.a11y.atspi.Registry[842]: XIO:  fatal IO error 11
(Resource temporarily unavailable) on X server ":0"
Nov 16 11:38:28 USERX org.a11y.atspi.Registry[842]:       after 16440 requests
(16440 known processed) with 0 events remaining.
Nov 16 11:38:28 USERX systemd[1]: Stopping User Manager for UID 111...
Nov 16 11:38:28 USERX systemd[815]: Stopping D-Bus User Message Bus...
Nov 16 11:38:28 USERX systemd[815]: Stopped target Default.
Nov 16 11:38:28 USERX systemd[815]: Stopping Virtual filesystem service...
Nov 16 11:38:28 USERX systemd[815]: Stopped D-Bus User Message Bus.
Nov 16 11:38:28 USERX systemd[815]: Stopped Virtual filesystem service.
Nov 16 11:38:28 USERX systemd[815]: Stopped target Basic System.
Nov 16 11:38:28 USERX systemd[815]: Stopped target Timers.

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