[Bug 102550] New: [i915] [drm] GPU HANG: ecode 5:0:0x97cafffb, in plasmashell [3636], reason: Hang on render ring, action: reset

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=102550

            Bug ID: 102550
           Summary: [i915] [drm] GPU HANG: ecode 5:0:0x97cafffb, in
                    plasmashell [3636], reason: Hang on render ring,
                    action: reset
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: All
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: freedesktop at shoelzle.de
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 133973
  --> https://bugs.freedesktop.org/attachment.cgi?id=133973&action=edit
GPU crash dump

Bug description:

Hello,

My logs told me to open this ticket:

Sep 05 19:18:59 asdf kernel: [drm] GPU HANG: ecode 5:0:0x97cafffb, in
plasmashell [3636], reason: Hang on render ring, action: reset
Sep 05 19:18:59 asdf kernel: [drm] GPU hangs can indicate a bug anywhere in the
entire gfx stack, including userspace.
Sep 05 19:18:59 asdf kernel: [drm] Please file a _new_ bug report on
bugs.freedesktop.org against DRI -> DRM/Intel
Sep 05 19:18:59 asdf kernel: [drm] drm/i915 developers can then reassign to the
right component if it's not a kernel issue.
Sep 05 19:18:59 asdf kernel: [drm] The gpu crash dump is required to analyze
gpu hangs, so please always attach it.
Sep 05 19:18:59 asdf kernel: [drm] GPU crash dump saved to
/sys/class/drm/card0/error
Sep 05 19:18:59 asdf kernel: drm/i915: Resetting chip after gpu hang
Sep 05 19:19:09 asdf kernel: drm/i915: Resetting chip after gpu hang
Sep 05 19:19:20 asdf kernel: drm/i915: Resetting chip after gpu hang


System environment:
-- chipset: i915
-- system architecture: 64-bit
-- xf86-video-intel: 2.99.917.770_gcb6ba2da-1.3
-- xserver: 7.6_1.18.3-22.1
-- mesa: 17.0.5-174.2
-- libdrm: 2.4.76-1.2
-- kernel: 4.4.79-19.1
-- Linux distribution: OpenSUSE Leap 42.3
-- Machine or mobo model: TOSHIBA PORTEGE R700 PT311E-018019EN
-- Display connector: LVDS


Reproducing steps:
The bug occurs on a daily basis, there's no obvious trigger.


Additional info:
The log points to a crash dump which is attach to this bug report.



If more information is needed, please let me know.

Best Regards
SH

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