<html> <head> <base href="https://bugs.freedesktop.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEW " title="NEW - [SKL] [i915] External monitor does not wake up but laptop screen does (USB-C -> DisplayPort)" href="https://bugs.freedesktop.org/show_bug.cgi?id=97638#c5">Comment # 5</a> on <a class="bz_bug_link bz_status_NEW " title="NEW - [SKL] [i915] External monitor does not wake up but laptop screen does (USB-C -> DisplayPort)" href="https://bugs.freedesktop.org/show_bug.cgi?id=97638">bug 97638</a> from <a class="email" href="mailto:rmbath@hotmail.com" title="Ryan <rmbath@hotmail.com>"> Ryan</a> <pre>Hi Victor, I was having the same problem on the Kensington SD4600P dock. On HDMI the screens would come back if I moved the mouse on Display Port the DP screen would not wake up unless I powered it off an on again. I am using windows 10. I upgraded the firmware of the dock ----> <a href="https://accoblobstorageus.blob.core.windows.net/software/cda1cf8e-d0ae-4611-94df-0a59d60e3f1c.zip">https://accoblobstorageus.blob.core.windows.net/software/cda1cf8e-d0ae-4611-94df-0a59d60e3f1c.zip</a> Which is a link from Kensingtons website here: <a href="https://www.kensington.com/us/us/3693/software-drivers">https://www.kensington.com/us/us/3693/software-drivers</a> It looks like that has solved the problem. So I would say that it is certainly the dock that is the issue and hopefully the firmware works for you.</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are on the CC list for the bug.</li> <li>You are the QA Contact for the bug.</li> </ul> </body> </html>