<html> <head> <base href="https://bugs.freedesktop.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="https://bugs.freedesktop.org/show_bug.cgi?id=99611#c5">Comment # 5</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="https://bugs.freedesktop.org/show_bug.cgi?id=99611">bug 99611</a> from <a class="email" href="mailto:toff.tillman@gmail.com" title="Chris Tillman <toff.tillman@gmail.com>"> Chris Tillman</a> <pre>The initial attachments (already attached to the bug) are all I have. I can report that the root cause of the overheating was found .. an overheating internal connector in the power supply chain. The connector was replaced, and thermal grease re-applied to the heat sink, so the machine no longer has overheating problems. The point of this bug was not to trouble shoot my machine; the point was that the available measurements from coretemp were not being heeded. The logs show that an overtemperature is reported only for a cycle until it sets back, saying for example "[57849.613938] CPU1: Core temperature above threshold, cpu clock throttled (total events = 12172)" and then almost immediately (12 microseconds) after, "[57849.614950] CPU1: Core temperature/speed normal" It appears from the logs that the only response to monitoring is an immediate reset of the sensor, and that protection of the machine is not occurring. Chris On Tue, Jun 27, 2017 at 9:40 AM, <<a href="mailto:bugzilla-daemon@freedesktop.org">bugzilla-daemon@freedesktop.org</a>> wrote: > Elizabeth <<a href="mailto:elizabethx.de.la.torre.mena@intel.com">elizabethx.de.la.torre.mena@intel.com</a>> changed <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611">bug 99611</a> > <<a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611">https://bugs.freedesktop.org/show_bug.cgi?id=99611</a>> > What Removed Added > Summary GPU hang after over temperature [SNB] GPU hang after over > temperature > Status REOPENED NEEDINFO > > *<a href="show_bug.cgi?id=99611#c4">Comment # 4</a> <<a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611#c4">https://bugs.freedesktop.org/show_bug.cgi?id=99611#c4</a>> on > <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611">bug 99611</a> <<a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611">https://bugs.freedesktop.org/show_bug.cgi?id=99611</a>> from > Elizabeth <<a href="mailto:elizabethx.de.la.torre.mena@intel.com">elizabethx.de.la.torre.mena@intel.com</a>> * > > (In reply to Ricardo from <a href="show_bug.cgi?id=99611#c3">comment #3</a> <<a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - [SNB] GPU hang after over temperature" href="show_bug.cgi?id=99611#c3">https://bugs.freedesktop.org/show_bug.cgi?id=99611#c3</a>>)> information provided by the submitter (logs) moving bug to reopen state > > Good afternoon, > Is this bug still valid? Is the problem still present? If so could you add > logs, HW and SW information. Thank you. > Thank you. > > ------------------------------ > You are receiving this mail because: > > - You reported the bug. > ></pre> </div> <hr> You are receiving this mail because: <ul> <li>You are on the CC list for the bug.</li> <li>You are the assignee for the bug.</li> <li>You are the QA Contact for the bug.</li> </ul> </body> </html>