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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_NEW "
title="NEW - [SKL] GPU hang when using xfce4-screenshooter"
href="https://bugs.freedesktop.org/show_bug.cgi?id=103447">103447</a>
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<th>Summary</th>
<td>[SKL] GPU hang when using xfce4-screenshooter
</td>
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<th>Product</th>
<td>DRI
</td>
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<th>Version</th>
<td>unspecified
</td>
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>Linux (All)
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<th>Status</th>
<td>NEW
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>DRM/Intel
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<th>Assignee</th>
<td>intel-gfx-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>listes@defendingthemusic.fr
</td>
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<th>QA Contact</th>
<td>intel-gfx-bugs@lists.freedesktop.org
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<th>CC</th>
<td>intel-gfx-bugs@lists.freedesktop.org
</td>
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<th>i915 platform</th>
<td>SKL
</td>
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<p>
<div>
<pre>Bug description:
When I use XFCE screenshooter to select a screen area to capture, the whole GUI
freezes (except the mouse that continues to move but click is inoperative) and
X restarts.
The relevant diagnostic from dmesg is:
[drm] GPU HANG: ecode 9:0:0x85dffffb, in Xorg [1092], reason: Hang on rcs0,
action: reset
System environment:
-- chipset (`lspci -v`): 00:02.0 VGA compatible controller: Intel Corporation
HD Graphics 530 (rev 06) (prog-if 00 [VGA controller])
-- system architecture: x86_64
-- xf86-video-intel: xserver-xorg-video-intel: 2:2.99.917+git20161206-1
-- xserver: xserver-xorg-core: 2:1.19.5-1
-- mesa: 17.2.2-1
-- libdrm: 2.4.84-2
-- kernel: 4.13.0-1-amd64
-- Linux distribution: Debian Buster
-- Machine or mobo model: Dell Precision 7710
Reproducing steps:
Open xfce4-shooter, in "Region to capture" choose "Select a region", then click
OK. The cursor turns into a small cross that can be dragged and dropped. Doing
so will freeze the whole X session.</pre>
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