<html> <head> <base href="https://bugs.freedesktop.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_REOPENED " title="REOPENED - [SKL] random system hang with RC6 enabled" href="https://bugs.freedesktop.org/show_bug.cgi?id=95063#c22">Comment # 22</a> on <a class="bz_bug_link bz_status_REOPENED " title="REOPENED - [SKL] random system hang with RC6 enabled" href="https://bugs.freedesktop.org/show_bug.cgi?id=95063">bug 95063</a> from <a class="email" href="mailto:elio.martinez.monroy@intel.com" title="Elio <elio.martinez.monroy@intel.com>"> Elio</a> <pre>(In reply to Esokrarkose from <a href="show_bug.cgi?id=95063#c20">comment #20</a>) > Happened to me too on an XPS 13 9360 kabylake: > > Sep 3 22:02:20 debian kernel: [185417.238668] [drm] GPU HANG: ecode > 9:0:0xfffffffe, in gnome-shell [1226], reason: Hang on render ring, action: > reset > Sep 3 22:02:20 debian kernel: [185417.238672] [drm] GPU hangs can indicate > a bug anywhere in the entire gfx stack, including userspace. > Sep 3 22:02:20 debian kernel: [185417.238673] [drm] Please file a _new_ bug > report on bugs.freedesktop.org against DRI -> DRM/Intel > Sep 3 22:02:20 debian kernel: [185417.238675] [drm] drm/i915 developers can > then reassign to the right component if it's not a kernel issue. > Sep 3 22:02:20 debian kernel: [185417.238676] [drm] The gpu crash dump is > required to analyze gpu hangs, so please always attach it. > Sep 3 22:02:20 debian kernel: [185417.238678] [drm] GPU crash dump saved to > /sys/class/drm/card0/error > Sep 3 22:02:20 debian kernel: [185417.238779] drm/i915: Resetting chip > after gpu hang > Sep 3 22:02:20 debian kernel: [185417.238850] [drm] RC6 on > Sep 3 22:02:20 debian kernel: [185417.258102] [drm] GuC firmware load > skipped > > Unfortunately I could not save /sys/class/drm/card0/error as this resulted > in a kernel panic. > > lspci -vnn | grep VGA -A 12: > > 00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 620 > [8086:5916] (rev 02) (prog-if 00 [VGA controller]) > Subsystem: Dell HD Graphics 620 [1028:075b] > Flags: bus master, fast devsel, latency 0, IRQ 278 > Memory at db000000 (64-bit, non-prefetchable) [size=16M] > Memory at 90000000 (64-bit, prefetchable) [size=256M] > I/O ports at f000 [size=64] > [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] > Capabilities: <access denied> > Kernel driver in use: i915 > Kernel modules: i915 > > 00:04.0 Signal processing controller [1180]: Intel Corporation Skylake > Processor Thermal Subsystem [8086:1903] (rev 02) > Subsystem: Dell Skylake Processor Thermal Subsystem [1028:075b] It seems that you are missing the firmware (DMC, GuC, HuC), please check available firmware versions in 01.org/download</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the QA Contact for the bug.</li> <li>You are on the CC list for the bug.</li> </ul> </body> </html>