<html> <head> <base href="https://bugs.freedesktop.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEW " title="NEW - [DP][KBL] DP_game_Multiple_pipe or youtube video" href="https://bugs.freedesktop.org/show_bug.cgi?id=101424#c6">Comment # 6</a> on <a class="bz_bug_link bz_status_NEW " title="NEW - [DP][KBL] DP_game_Multiple_pipe or youtube video" href="https://bugs.freedesktop.org/show_bug.cgi?id=101424">bug 101424</a> from <a class="email" href="mailto:elizabethx.de.la.torre.mena@intel.com" title="Elizabeth <elizabethx.de.la.torre.mena@intel.com>"> Elizabeth</a> <pre>Created <a href="attachment.cgi?id=138598" name="attach_138598" title="kern log mini-dp dongle to DVI">attachment 138598</a> <a href="attachment.cgi?id=138598&action=edit" title="kern log mini-dp dongle to DVI">[details]</a> kern log mini-dp dongle to DVI Hello, I tried to reproduce the issue by connecting a mini-DP to DVI dongle in the mini-DP output on a KBL nuc and a HDMI to HDMI cable in the nuc's HDMI output. The first time I tried, I got video signal in both displays, the DVI one and the HMDI one. But when I tried to drag a mozilla tab to the one with DVI, there was a lot of corruption on it, unfortunately I couldn't take a photo of it. I restarted the machine with both displays connected and I didn't manage to get video on both, only the HDMI one got video output. I disconnected the HDMI and I got image on the DVI one, then I reconnected and lost image in both, I did disconnecting and connecting various time, until I ended with DVI only connected and no image, even though in dmesg if I moved the mouse, the log would show the position on the mouse. ====================================== Software ====================================== kernel version : 4.16.0 hostname : gfx-desktop architecture : x86_64 os version : Ubuntu 17.10 os codename : artful kernel driver : i915 bios revision : 5.12 bios release date : 09/12/2016 hardware acceleration : disabled swap partition : enabled on (/dev/sda2) ====================================== Hardware ====================================== platform : Kabylake-Nuc motherboard model : MS-B142 motherboard id : MS-B1421 form factor : Desktop manufacturer : Micro-StarInternationalCo.,Ltd. cpu family : Core i7 cpu family id : 6 cpu information : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz gpu card : Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller]) memory ram : 7.67 GB max memory ram : 64 GB display resolution : 5440x1080 cpu thread : 4 cpu core : 2 cpu model : 142 cpu stepping : 9 socket : Other signature : Type 0, Family 6, Model 142, Stepping 9 hard drive : 111GiB (120GB) current cd clock frequency : 337500 kHz maximum cd clock frequency : 675000 kHz displays connected : DP-1 HDMI-A-2 ====================================== Firmware ====================================== dmc fw loaded : yes dmc version : 1.4 guc fw loaded : fetch NONE, load NONE guc version wanted : wanted 9.39, found 0.0 guc version found : wanted 9.39, found 0.0 ====================================== kernel parameters ====================================== quiet splash drm.debug=0x1e</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the QA Contact for the bug.</li> <li>You are on the CC list for the bug.</li> </ul> </body> </html>