[Intel-gfx] [ANNOUNCE] xf86-video-intel 2.8.0

[Jesse Barnes]

On Tue, 21 Jul 2009 11:06:30 +0300
Hanno Böck <hanno at hboeck.de> wrote:

> Hi Carl, hi rest,
> 
> Sorry if this may sound like a rant, but I'm really quite
> disappointed with the amount of problems I have with current intel
> drivers.
> 
> Carl, you recently wrote a blog entry saying that people have the
> impression intel drivers are getting worse and encouraged people to
> write bugs. http://cworth.org/intel/driver_stability/
> 
> You also said (quote) "File good bug reports and please make use of 
> the "regression" keyword as appropriate. We pay attention to that".
> 
> 
> Well, I tried that. The thing is: I think I'm just getting ignored
> and nobody is paying attention. I just wanna highlight one issue:
> http://bugs.freedesktop.org/show_bug.cgi?id=22702
> 
> I just get a black screen with fullscreen GL apps with the new stable
> release driver. It's not that this is some minor issue, it's a major
> regression. And you just made a new "stable" release. Is it a
> surprise that people get the impression the driver is getting worse
> and worse?
> 
> Yes, I know I could probably try to add more information to my bugs.
> The thing is, I don't feel motivated, because I don't know if anyone
> is reading my bugs at all. If some would ask me "yeah, can you try
> xy, give us information foo, so we can spot the problem better", I'd
> happily do that.

I'm not too sure how to respond to this, Hanno.  You've hardly
established a pattern if ignoring bugs here (just one bug that you
filed a little over a week ago that I haven't had a chance to look at
yet).  In fact, we have quantitative evidence of bug responsiveness,
especially over the past few months: over 400 bugs resolved!  I'd say
that especially impressive given that our developers (myself included)
split their time between bug fixing and other work on various projects.

And as you pointed out in your followup, sometimes we fix reported bugs
outside of the bug reporting system, and so will go through our lists
and ask for a re-test periodically if something in the problem area
changed recently.

On the other hand, I can certainly understand your frustration.  The
most important bug is always the one you just filed that's keeping you
from doing something you want to do, and that frustration is directly
proportional to the bug fix latency.  All I can say is we're working
hard to improve the driver, and not ignoring bugs as a matter of policy!

-- 
Jesse Barnes, Intel Open Source Technology Center