[Intel-gfx] *ERROR* Hangcheck timer elapsed... render ring idle

Chris cpollock at embarqmail.com
Tue Mar 24 06:35:42 PDT 2015


I am hoping that by joining this list I can get some kind of assistance
with this bug in the subject line. Every one to one and a half days my
system will just lockup with a black screen and only the mouse cursor
shown. It can be moved but will not go to the desktop. I can CTRL>ALT>F1
to a terminal and login then run sudo reboot and reboot the system. The
complete error shown in my syslog is:

kernel: [93991.808012] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck
timer elapsed... render ring idle

I have filed a bug report at the Ubuntu Launchpad for this -
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331 and also
have added information to the one opened at freedesktop.org -
https://bugs.freedesktop.org/show_bug.cgi?id=75394 

This all started somewhere around kernel version 3.13.0-35 and has
progressed from there. I have noticed a lockup in all of these kernel
versions which I have tested:

3.13.0-031300-generic
3.13.0-44-generic
3.13.0-45-generic
3.13.0-46-generic
3.19.0-031900-generic
4.0.0-040000rc2-generic
4.0.0-040000rc4-generic

I installed 4.0.0-040000rc5-generic yesterday however Gnome Tweak Tools
did now correctly (not allowing me to add extensions) so I booted into
the latest kernel from Ubuntu that was also installed yesterday which is
3.13.0-48-generic #80-Ubuntu SMP Thu Mar 12 11:16:15 UTC 2015 x86_64
x86_64 x86_64 GNU/Linux. 

There have been several instances where I'll have the black screen,
movable cursor (lockup) however the 'hangcheck....' error notation in my
syslog will not be present. 

I've attached the output of 'sudo lshw' to see if it will be of any
assistance in solving this.

Any help would be appreciated. Apologies in advance if this is an
inappropriate post for this list but I'm running out of places to turn
to looking for help in solving this.

Chris

-- 
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
08:02:10 up 16:42, 1 user, load average: 0.14, 0.22, 0.28
Ubuntu 14.04.2 LTS, kernel 3.13.0-48-generic
-------------- next part --------------
chris at localhost:~$ sudo lshw
[sudo] password for chris: 
localhost                 
    description: Mini Tower Computer
    product: OptiPlex 780 ()
    vendor: Dell Inc.
    serial: G20PBM1
    width: 64 bits
    capabilities: smbios-2.5 dmi-2.5 vsyscall32
    configuration: administrator_password=enabled boot=normal chassis=mini-tower power-on_password=enabled uuid=44454C4C-3200-1030-8050-C7C04F424D31
  *-core
       description: Motherboard
       product: 0C27VV
       vendor: Dell Inc.
       physical id: 0
       version: A01
       serial: ..CN137400250867.
     *-firmware
          description: BIOS
          vendor: Dell Inc.
          physical id: 0
          version: A15
          date: 08/06/2013
          size: 64KiB
          capacity: 8128KiB
          capabilities: pci pnp apm upgrade shadowing escd cdboot bootselect edd int13floppytoshiba int13floppy720 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification netboot
     *-cpu
          description: CPU
          product: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
          vendor: Intel Corp.
          physical id: 400
          bus info: cpu at 0
          slot: CPU
          size: 3GHz
          width: 64 bits
          clock: 1333MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dtherm tpr_shadow vnmi flexpriority
          configuration: cores=2 enabledcores=2 threads=2
        *-cache:0
             description: L1 cache
             physical id: 700
             size: 128KiB
             capacity: 128KiB
             capabilities: internal write-back unified
        *-cache:1
             description: L2 cache
             physical id: 701
             size: 6MiB
             capacity: 6MiB
             capabilities: internal varies unified
     *-memory
          description: System Memory
          physical id: 1000
          slot: System board or motherboard
          size: 4GiB
        *-bank:0
             description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
             product: M378B5673EH1-CF8
             vendor: Samsung
             physical id: 0
             serial: 94C3C095
             slot: DIMM_1
             size: 2GiB
             width: 64 bits
             clock: 1066MHz (0.9ns)
        *-bank:1
             description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
             product: M378B2873EH1-CF8
             vendor: Samsung
             physical id: 1
             serial: 76DE3D57
             slot: DIMM_3
             size: 1GiB
             width: 64 bits
             clock: 1066MHz (0.9ns)
        *-bank:2
             description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns)
             product: M378B2873FHS-CF8
             vendor: Samsung
             physical id: 2
             serial: 76FE89C4
             slot: DIMM_2
             size: 1GiB
             width: 64 bits
             clock: 1066MHz (0.9ns)
        *-bank:3
             description: DIMM DDR3 Synchronous 1066 MHz (0.9 ns) [empty]
             vendor: FFFFFFFFFFFF
             physical id: 3
             serial: FFFFFFFF
             slot: DIMM_4
             width: 64 bits
             clock: 1066MHz (0.9ns)
     *-pci
          description: Host bridge
          product: 4 Series Chipset DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci at 0000:00:00.0
          version: 03
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel
          resources: irq:0
        *-pci:0
             description: PCI bridge
             product: 4 Series Chipset PCI Express Root Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci at 0000:00:01.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:45 memory:f7900000-f79fffff
        *-display:0
             description: VGA compatible controller
             product: 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci at 0000:00:02.0
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:49 memory:f7c00000-f7ffffff memory:e0000000-efffffff ioport:ecb8(size=8)
        *-display:1 UNCLAIMED
             description: Display controller
             product: 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2.1
             bus info: pci at 0000:00:02.1
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: latency=0
             resources: memory:f7b00000-f7bfffff
        *-network
             description: Ethernet interface
             product: 82567LM-3 Gigabit Network Connection
             vendor: Intel Corporation
             physical id: 19
             bus info: pci at 0000:00:19.0
             logical name: eth0
             version: 02
             serial: 00:25:64:c7:b1:e4
             size: 100Mbit/s
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.4-3 ip=192.168.0.51 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
             resources: irq:48 memory:f7ae0000-f7afffff memory:f7ad9000-f7ad9fff ioport:ece0(size=32)
        *-usb:0
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1a
             bus info: pci at 0000:00:1a.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:ff20(size=32)
        *-usb:1
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #5
             vendor: Intel Corporation
             physical id: 1a.1
             bus info: pci at 0000:00:1a.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:17 ioport:ff00(size=32)
        *-usb:2
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #6
             vendor: Intel Corporation
             physical id: 1a.2
             bus info: pci at 0000:00:1a.2
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:22 ioport:fc00(size=32)
        *-usb:3
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB2 EHCI Controller #2
             vendor: Intel Corporation
             physical id: 1a.7
             bus info: pci at 0000:00:1a.7
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:22 memory:f7ada000-f7ada3ff
        *-multimedia
             description: Audio device
             product: 82801JD/DO (ICH10 Family) HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci at 0000:00:1b.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:50 memory:f7adc000-f7adffff
        *-pci:1
             description: PCI bridge
             product: 82801JD/DO (ICH10 Family) PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci at 0000:00:1c.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:46 ioport:1000(size=4096) memory:f7800000-f78fffff ioport:fc000000(size=2097152)
        *-pci:2
             description: PCI bridge
             product: 82801JD/DO (ICH10 Family) PCI Express Port 2
             vendor: Intel Corporation
             physical id: 1c.1
             bus info: pci at 0000:00:1c.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:47 ioport:2000(size=4096) memory:f7700000-f77fffff ioport:fc200000(size=2097152)
        *-usb:4
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci at 0000:00:1d.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:ff80(size=32)
        *-usb:5
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci at 0000:00:1d.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:17 ioport:ff60(size=32)
        *-usb:6
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci at 0000:00:1d.2
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:ff40(size=32)
        *-usb:7
             description: USB controller
             product: 82801JD/DO (ICH10 Family) USB2 EHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci at 0000:00:1d.7
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:23 memory:ff980000-ff9803ff
        *-pci:3
             description: PCI bridge
             product: 82801 PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci at 0000:00:1e.0
             version: a2
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
        *-isa
             description: ISA bridge
             product: 82801JDO (ICH10DO) LPC Interface Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci at 0000:00:1f.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: driver=lpc_ich latency=0
             resources: irq:0
        *-ide:0
             description: IDE interface
             product: 82801JD/DO (ICH10 Family) 4-port SATA IDE Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci at 0000:00:1f.2
             version: 02
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:18 ioport:fe00(size=8) ioport:fe10(size=4) ioport:fe20(size=8) ioport:fe30(size=4) ioport:fec0(size=16) ioport:ecc0(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: 82801JD/DO (ICH10 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci at 0000:00:1f.3
             version: 02
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:f7adb000-f7adb0ff ioport:980(size=32)
        *-ide:1
             description: IDE interface
             product: 82801JD/DO (ICH10 Family) 2-port SATA IDE Controller
             vendor: Intel Corporation
             physical id: 1f.5
             bus info: pci at 0000:00:1f.5
             version: 02
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:18 ioport:fe40(size=8) ioport:fe50(size=4) ioport:fe60(size=8) ioport:fe70(size=4) ioport:fed0(size=16) ioport:ecd0(size=16)
     *-scsi:0
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: WDC WD5000AUDX-5
             vendor: Western Digital
             physical id: 0.0.0
             bus info: scsi at 0:0.0.0
             logical name: /dev/sda
             version: 01.0
             serial: WD-WMC1U1254685
             size: 465GiB (500GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 sectorsize=4096 signature=0005dd9a
           *-volume:0
                description: EXT4 volume
                vendor: Linux
                physical id: 1
                bus info: scsi at 0:0.0.0,1
                logical name: /dev/sda1
                logical name: /
                version: 1.0
                serial: 4254a7e9-429b-4f53-a08c-ae7ff839b98f
                size: 461GiB
                capacity: 461GiB
                capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                configuration: created=2014-10-23 23:05:47 filesystem=ext4 lastmountpoint=/ modified=2015-03-23 15:19:53 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2015-03-23 15:19:53 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi at 0:0.0.0,2
                logical name: /dev/sda2
                size: 3994MiB
                capacity: 3994MiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sda5
                   capacity: 3994MiB
                   capabilities: nofs
     *-scsi:1
          physical id: 2
          logical name: scsi1
          capabilities: emulated
        *-cdrom
             description: DVD-RAM writer
             product: DVD+-RW TS-H653G
             vendor: TSSTcorp
             physical id: 0.0.0
             bus info: scsi at 1:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/sr0
             version: DW10
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc
     *-scsi:2
          physical id: 3
          bus info: usb at 1:3.6
          logical name: scsi5
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             product: My Passport 0830
             vendor: WD
             physical id: 0.0.0
             bus info: scsi at 5:0.0.0
             logical name: /dev/sdb
             version: 1065
             serial: WX41A44H9086
             size: 931GiB (1TB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=6 sectorsize=512 signature=1b328b8f
           *-volume
                description: EXT4 volume
                vendor: Linux
                physical id: 1
                bus info: scsi at 5:0.0.0,1
                logical name: /dev/sdb1
                logical name: /media/chris/backup2
                version: 1.0
                serial: 5789a6ed-9764-47f4-a42b-2f4f0f91cddb
                size: 931GiB
                capacity: 931GiB
                capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                configuration: created=2014-09-02 19:37:23 filesystem=ext4 label=backup2 lastmountpoint=/media/chris/backup2 modified=2015-03-23 15:21:24 mount.fstype=ext4 mount.options=rw,nosuid,nodev,relatime,data=ordered mounted=2015-03-23 15:21:24 state=mounted
        *-enclosure UNCLAIMED
             description: SCSI Enclosure
             product: SES Device
             vendor: WD
             physical id: 0.0.1
             bus info: scsi at 5:0.0.1
             version: 1065
             serial: WX41A44H9086
             configuration: ansiversion=6
     *-scsi:3
          physical id: 4
          bus info: usb at 1:3.3
          logical name: scsi4
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             product: FreeAgent Go
             vendor: Seagate
             physical id: 0.0.0
             bus info: scsi at 4:0.0.0
             logical name: /dev/sdc
             version: 0148
             serial: 2GE6YYJF
             size: 298GiB (320GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=4 sectorsize=512 signature=a4b57300
           *-volume
                description: EXT3 volume
                vendor: Linux
                physical id: 1
                bus info: scsi at 4:0.0.0,1
                logical name: /dev/sdc1
                logical name: /media/chris/backup
                version: 1.0
                serial: 163777cc-6085-4531-b23c-a1a2f63b25e0
                size: 298GiB
                capacity: 298GiB
                capabilities: primary journaled extended_attributes large_files recover ext3 ext2 initialized
                configuration: created=2010-09-11 15:58:03 filesystem=ext3 label=backup lastmountpoint=/media/chris/backup modified=2015-03-23 15:21:23 mount.fstype=ext3 mount.options=rw,nosuid,nodev,relatime,data=ordered mounted=2015-03-23 15:21:23 state=mounted
chris at localhost:~$ 


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