[Intel-gfx] USB-C DP mode problem on linux
Heikki Krogerus
heikki.krogerus at linux.intel.com
Mon Oct 19 14:24:59 UTC 2020
Hi Andrzej,
On Sat, Oct 17, 2020 at 01:34:54PM +0200, Andrzej Kre wrote:
> Hi,
>
> I know that You were involved in working on USB-C DP drivers.
> You are my last chance to resolve my issue.
>
> On my HP laptop I have Intel UHD Graphics 620.
> When I'm connecting my 4K monitor to Display Port. It is assigning to
> DP-2-2 socket and I have full 3840x2160 with 60.00Hz
> But, when I'm connecting the same monitor to the USB-C port, then it is
> connecting to the DP-1 socket and the maximum that it can achieve is
> 3840x2160 with only 30.00Hz.
> But I'm making some trick: I'm connecting the same monitor through HDMI, so
> it is connecting to DP-1 socket, and simultaneously I'm connecting USB-C,
> and now USB-C is connecting to DP-2-2 socket (because DP-1 is occupied by
> HDMI) and I can have full 4K with 60Hz.
> Please, help me, how to force USB-C to connect always to DP-2-2 socket?
> Or do You know maybe where is the problem?
Unfortunately we have no control over the mux in the operating system
on Skylakes, at least in USB subsystem. It all happens in firmware.
Maybe graphics side can do something.
Adding Jani, Imre, Ville and the Intel GFX list.
> Thank You in advance
> Andy
>
> Here is some logs:
>
> Display Port:
>
> andy at andy-HP:~$ xrandr --current
> Screen 0: minimum 320 x 200, current 5760 x 2160, maximum 16384 x 16384
> eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y
> axis) 293mm x 165mm
> 1920x1080 60.05*+ 60.01 59.97 59.96 59.93 40.03
> 1680x1050 59.95 59.88
> 1600x1024 60.17
> 1400x1050 59.98
> 1600x900 59.99 59.94 59.95 59.82
> 1280x1024 60.02
> 1440x900 59.89
> 1400x900 59.96 59.88
> 1280x960 60.00
> 1440x810 60.00 59.97
> 1368x768 59.88 59.85
> 1360x768 59.80 59.96
> 1280x800 59.99 59.97 59.81 59.91
> 1152x864 60.00
> 1280x720 60.00 59.99 59.86 59.74
> 1024x768 60.04 60.00
> 960x720 60.00
> 928x696 60.05
> 896x672 60.01
> 1024x576 59.95 59.96 59.90 59.82
> 960x600 59.93 60.00
> 960x540 59.96 59.99 59.63 59.82
> 800x600 60.00 60.32 56.25
> 840x525 60.01 59.88
> 864x486 59.92 59.57
> 800x512 60.17
> 700x525 59.98
> 800x450 59.95 59.82
> 640x512 60.02
> 720x450 59.89
> 700x450 59.96 59.88
> 640x480 60.00 59.94
> 720x405 59.51 58.99
> 684x384 59.88 59.85
> 680x384 59.80 59.96
> 640x400 59.88 59.98
> 576x432 60.06
> 640x360 59.86 59.83 59.84 59.32
> 512x384 60.00
> 512x288 60.00 59.92
> 480x270 59.63 59.82
> 400x300 60.32 56.34
> 432x243 59.92 59.57
> 320x240 60.05
> 360x202 59.51 59.13
> 320x180 59.84 59.32
> DP-1 disconnected (normal left inverted right x axis y axis)
> HDMI-1 disconnected (normal left inverted right x axis y axis)
> DP-2 disconnected (normal left inverted right x axis y axis)
> HDMI-2 disconnected (normal left inverted right x axis y axis)
> DP-2-1 disconnected (normal left inverted right x axis y axis)
> DP-2-2 connected 3840x2160+1920+0 (normal left inverted right x axis y
> axis) 600mm x 340mm
> 3840x2160 60.00*+ 30.00
> 2560x1440 59.95
> 1920x1080 60.00 59.94
> 1600x900 60.00
> 1280x1024 60.02
> 1280x800 59.81
> 1152x864 59.97
> 1280x720 60.00 59.94
> 1024x768 60.00
> 800x600 60.32
> 720x480 60.00 59.94
> 640x480 60.00 59.94
> DP-2-3 disconnected (normal left inverted right x axis y axis)
>
>
>
> USB-C:
>
> andy at andy-HP:~$ xrandr --current
> Screen 0: minimum 320 x 200, current 5760 x 2160, maximum 16384 x 16384
> eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y
> axis) 293mm x 165mm
> 1920x1080 60.05*+ 60.01 59.97 59.96 59.93 40.03
> 1680x1050 59.95 59.88
> 1600x1024 60.17
> 1400x1050 59.98
> 1600x900 59.99 59.94 59.95 59.82
> 1280x1024 60.02
> 1440x900 59.89
> 1400x900 59.96 59.88
> 1280x960 60.00
> 1440x810 60.00 59.97
> 1368x768 59.88 59.85
> 1360x768 59.80 59.96
> 1280x800 59.99 59.97 59.81 59.91
> 1152x864 60.00
> 1280x720 60.00 59.99 59.86 59.74
> 1024x768 60.04 60.00
> 960x720 60.00
> 928x696 60.05
> 896x672 60.01
> 1024x576 59.95 59.96 59.90 59.82
> 960x600 59.93 60.00
> 960x540 59.96 59.99 59.63 59.82
> 800x600 60.00 60.32 56.25
> 840x525 60.01 59.88
> 864x486 59.92 59.57
> 800x512 60.17
> 700x525 59.98
> 800x450 59.95 59.82
> 640x512 60.02
> 720x450 59.89
> 700x450 59.96 59.88
> 640x480 60.00 59.94
> 720x405 59.51 58.99
> 684x384 59.88 59.85
> 680x384 59.80 59.96
> 640x400 59.88 59.98
> 576x432 60.06
> 640x360 59.86 59.83 59.84 59.32
> 512x384 60.00
> 512x288 60.00 59.92
> 480x270 59.63 59.82
> 400x300 60.32 56.34
> 432x243 59.92 59.57
> 320x240 60.05
> 360x202 59.51 59.13
> 320x180 59.84 59.32
> DP-1 connected 3840x2160+1920+0 (normal left inverted right x axis y axis)
> 600mm x 340mm
> 3840x2160 60.00 + 30.00*
> 2560x1440 59.95
> 1920x1080 60.00 59.94
> 1600x900 60.00
> 1280x1024 60.02
> 1280x800 59.81
> 1152x864 59.97
> 1280x720 60.00 59.94
> 1024x768 60.00
> 800x600 60.32
> 720x480 60.00 59.94
> 640x480 60.00 59.94
> HDMI-1 disconnected (normal left inverted right x axis y axis)
> DP-2 disconnected (normal left inverted right x axis y axis)
> HDMI-2 disconnected (normal left inverted right x axis y axis)
> DP-2-1 disconnected (normal left inverted right x axis y axis)
> DP-2-2 disconnected (normal left inverted right x axis y axis)
> DP-2-3 disconnected (normal left inverted right x axis y axis)
>
>
> andy at andy-HP:~$ tail -f /var/log/kern.log
> Oct 9 11:20:23 andy-HP kernel: [136792.380147] cdc_acm 1-5.4:1.1: ttyACM0:
> USB ACM device
> Oct 9 11:23:35 andy-HP kernel: [136984.601264] audit: type=1326
> audit(1602235415.460:381): auid=1000 uid=1000 gid=1000 ses=83 pid=138317
> comm="MainThread" exe="/snap/firefox/432/firefox-bin" sig=0 arch=c000003e
> syscall=203 compat=0 ip=0x7f58e4fc4b9f code=0x50000
> Oct 9 11:23:35 andy-HP kernel: [136984.601267] audit: type=1326
> audit(1602235415.460:382): auid=1000 uid=1000 gid=1000 ses=83 pid=138317
> comm="MainThread" exe="/snap/firefox/432/firefox-bin" sig=0 arch=c000003e
> syscall=203 compat=0 ip=0x7f58e4fc4b9f code=0x50000
> Oct 9 11:23:35 andy-HP kernel: [136984.601285] audit: type=1326
> audit(1602235415.460:383): auid=1000 uid=1000 gid=1000 ses=83 pid=138317
> comm="MainThread" exe="/snap/firefox/432/firefox-bin" sig=0 arch=c000003e
> syscall=203 compat=0 ip=0x7f58e4fc4b9f code=0x50000
> Oct 9 11:23:35 andy-HP kernel: [136984.601349] audit: type=1326
> audit(1602235415.460:384): auid=1000 uid=1000 gid=1000 ses=83 pid=138317
> comm="MainThread" exe="/snap/firefox/432/firefox-bin" sig=0 arch=c000003e
> syscall=203 compat=0 ip=0x7f58e4fc4b9f code=0x50000
> Oct 9 11:23:35 andy-HP kernel: [136985.032014] audit: type=1326
> audit(1602235415.892:385): auid=1000 uid=1000 gid=1000 ses=83 pid=138230
> comm="MainThread" exe="/snap/firefox/432/firefox-bin" sig=0 arch=c000003e
> syscall=314 compat=0 ip=0x7f58e4199959 code=0x50000
> Oct 9 11:26:45 andy-HP kernel: [137174.451768] usb 1-5: USB disconnect,
> device number 125
> Oct 9 11:26:45 andy-HP kernel: [137174.451774] usb 1-5.4: USB disconnect,
> device number 2
> Oct 9 11:26:48 andy-HP kernel: [137177.219971] usb usb3: root hub lost
> power or was reset
> Oct 9 11:26:48 andy-HP kernel: [137177.219976] usb usb4: root hub lost
> power or was reset
> Oct 9 11:27:04 andy-HP kernel: [137193.758770] usb 1-5: new high-speed USB
> device number 4 using xhci_hcd
> Oct 9 11:27:04 andy-HP kernel: [137193.906991] usb 1-5: New USB device
> found, idVendor=0451, idProduct=8142, bcdDevice= 1.00
> Oct 9 11:27:04 andy-HP kernel: [137193.906997] usb 1-5: New USB device
> strings: Mfr=0, Product=0, SerialNumber=1
> Oct 9 11:27:04 andy-HP kernel: [137193.907001] usb 1-5: SerialNumber:
> 63010869ABD1
> Oct 9 11:27:04 andy-HP kernel: [137193.907957] hub 1-5:1.0: USB hub found
> Oct 9 11:27:04 andy-HP kernel: [137193.907994] hub 1-5:1.0: 4 ports
> detected
> Oct 9 11:27:04 andy-HP kernel: [137193.936358] hp_wmi: Unknown event_id -
> 131073 - 0x0
> Oct 9 11:27:05 andy-HP kernel: [137194.194696] usb 1-5.4: new full-speed
> USB device number 6 using xhci_hcd
> Oct 9 11:27:05 andy-HP kernel: [137194.296331] usb 1-5.4: New USB device
> found, idVendor=043e, idProduct=9a39, bcdDevice= 2.03
> Oct 9 11:27:05 andy-HP kernel: [137194.296338] usb 1-5.4: New USB device
> strings: Mfr=1, Product=2, SerialNumber=3
> Oct 9 11:27:05 andy-HP kernel: [137194.296342] usb 1-5.4: Product: USB
> Controls
> Oct 9 11:27:05 andy-HP kernel: [137194.296345] usb 1-5.4: Manufacturer: LG
> Electronics Inc.
> Oct 9 11:27:05 andy-HP kernel: [137194.296348] usb 1-5.4: SerialNumber:
> 002NTTQ2M329
> Oct 9 11:27:05 andy-HP kernel: [137194.310282] hid-generic
> 0003:043E:9A39.006D: hiddev0,hidraw1: USB HID v1.11 Device [LG Electronics
> Inc. USB Controls] on usb-0000:00:14.0-5.4/input0
> Oct 9 11:27:05 andy-HP kernel: [137194.311124] cdc_acm 1-5.4:1.1: ttyACM0:
> USB ACM device
> Oct 9 11:27:15 andy-HP kernel: [137204.858806] usb usb4-port1: Cannot
> enable. Maybe the USB cable is bad?
> Oct 9 11:27:19 andy-HP kernel: [137208.946645] usb usb4-port1: Cannot
> enable. Maybe the USB cable is bad?
> Oct 9 11:27:19 andy-HP kernel: [137208.946739] usb usb4-port1: attempt
> power cycle
> Oct 9 11:27:23 andy-HP kernel: [137212.727192] usb 1-5.4: USB disconnect,
> device number 6
> Oct 9 11:27:26 andy-HP kernel: [137215.846665] usb 1-5: reset high-speed
> USB device number 4 using xhci_hcd
> Oct 9 11:27:28 andy-HP kernel: [137217.322486] usb 1-5.4: new full-speed
> USB device number 7 using xhci_hcd
> Oct 9 11:27:28 andy-HP kernel: [137217.425651] usb 1-5.4: New USB device
> found, idVendor=043e, idProduct=9a39, bcdDevice= 2.03
> Oct 9 11:27:28 andy-HP kernel: [137217.425658] usb 1-5.4: New USB device
> strings: Mfr=1, Product=2, SerialNumber=3
> Oct 9 11:27:28 andy-HP kernel: [137217.425662] usb 1-5.4: Product: USB
> Controls
> Oct 9 11:27:28 andy-HP kernel: [137217.425666] usb 1-5.4: Manufacturer: LG
> Electronics Inc.
> Oct 9 11:27:28 andy-HP kernel: [137217.425669] usb 1-5.4: SerialNumber:
> 002NTTQ2M329
> Oct 9 11:27:28 andy-HP kernel: [137217.442005] hid-generic
> 0003:043E:9A39.006E: hiddev0,hidraw1: USB HID v1.11 Device [LG Electronics
> Inc. USB Controls] on usb-0000:00:14.0-5.4/input0
> Oct 9 11:27:28 andy-HP kernel: [137217.442773] cdc_acm 1-5.4:1.1: ttyACM0:
> USB ACM device
> Oct 9 11:27:31 andy-HP kernel: [137220.859051]
> [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* failed to enable
> link training
> Oct 9 11:27:45 andy-HP kernel: [137234.394956] usb 1-5: USB disconnect,
> device number 4
> Oct 9 11:27:45 andy-HP kernel: [137234.394963] usb 1-5.4: USB disconnect,
> device number 7
>
>
>
> USB-C, but HDMI was inserted first (and disconnected)
>
> andy at andy-HP:~$ xrandr --current
> Screen 0: minimum 320 x 200, current 5760 x 2160, maximum 16384 x 16384
> eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y
> axis) 293mm x 165mm
> 1920x1080 60.05*+ 60.01 59.97 59.96 59.93 40.03
> 1680x1050 59.95 59.88
> 1600x1024 60.17
> 1400x1050 59.98
> 1600x900 59.99 59.94 59.95 59.82
> 1280x1024 60.02
> 1440x900 59.89
> 1400x900 59.96 59.88
> 1280x960 60.00
> 1440x810 60.00 59.97
> 1368x768 59.88 59.85
> 1360x768 59.80 59.96
> 1280x800 59.99 59.97 59.81 59.91
> 1152x864 60.00
> 1280x720 60.00 59.99 59.86 59.74
> 1024x768 60.04 60.00
> 960x720 60.00
> 928x696 60.05
> 896x672 60.01
> 1024x576 59.95 59.96 59.90 59.82
> 960x600 59.93 60.00
> 960x540 59.96 59.99 59.63 59.82
> 800x600 60.00 60.32 56.25
> 840x525 60.01 59.88
> 864x486 59.92 59.57
> 800x512 60.17
> 700x525 59.98
> 800x450 59.95 59.82
> 640x512 60.02
> 720x450 59.89
> 700x450 59.96 59.88
> 640x480 60.00 59.94
> 720x405 59.51 58.99
> 684x384 59.88 59.85
> 680x384 59.80 59.96
> 640x400 59.88 59.98
> 576x432 60.06
> 640x360 59.86 59.83 59.84 59.32
> 512x384 60.00
> 512x288 60.00 59.92
> 480x270 59.63 59.82
> 400x300 60.32 56.34
> 432x243 59.92 59.57
> 320x240 60.05
> 360x202 59.51 59.13
> 320x180 59.84 59.32
> DP-1 disconnected (normal left inverted right x axis y axis)
> HDMI-1 disconnected (normal left inverted right x axis y axis)
> DP-2 connected 3840x2160+1920+0 (normal left inverted right x axis y axis)
> 600mm x 340mm
> 3840x2160 60.00 + 30.00*
> 2560x1440 59.95
> 1920x1080 60.00 59.94
> 1600x900 60.00
> 1280x1024 60.02
> 1280x800 59.81
> 1152x864 59.97
> 1280x720 60.00 59.94
> 1024x768 60.00
> 800x600 60.32
> 720x480 60.00 59.94
> 640x480 60.00 59.94
> HDMI-2 disconnected (normal left inverted right x axis y axis)
> DP-2-1 disconnected (normal left inverted right x axis y axis)
> DP-2-2 disconnected (normal left inverted right x axis y axis)
> DP-2-3 disconnected (normal left inverted right x axis y axis)
> andy at andy-HP:~$
>
>
>
> andy at andy-HP:~$ tail -f /var/log/kern.log
> Oct 9 11:27:28 andy-HP kernel: [137217.425662] usb 1-5.4: Product: USB
> Controls
> Oct 9 11:27:28 andy-HP kernel: [137217.425666] usb 1-5.4: Manufacturer: LG
> Electronics Inc.
> Oct 9 11:27:28 andy-HP kernel: [137217.425669] usb 1-5.4: SerialNumber:
> 002NTTQ2M329
> Oct 9 11:27:28 andy-HP kernel: [137217.442005] hid-generic
> 0003:043E:9A39.006E: hiddev0,hidraw1: USB HID v1.11 Device [LG Electronics
> Inc. USB Controls] on usb-0000:00:14.0-5.4/input0
> Oct 9 11:27:28 andy-HP kernel: [137217.442773] cdc_acm 1-5.4:1.1: ttyACM0:
> USB ACM device
> Oct 9 11:27:31 andy-HP kernel: [137220.859051]
> [drm:intel_dp_link_training_clock_recovery [i915]] *ERROR* failed to enable
> link training
> Oct 9 11:27:45 andy-HP kernel: [137234.394956] usb 1-5: USB disconnect,
> device number 4
> Oct 9 11:27:45 andy-HP kernel: [137234.394963] usb 1-5.4: USB disconnect,
> device number 7
> Oct 9 11:29:42 andy-HP kernel: [137351.300016] usb usb3: root hub lost
> power or was reset
> Oct 9 11:29:42 andy-HP kernel: [137351.300019] usb usb4: root hub lost
> power or was reset
> Oct 9 11:29:51 andy-HP kernel: [137360.917002] hp_wmi: Unknown event_id -
> 131073 - 0x0
> Oct 9 11:29:52 andy-HP kernel: [137361.223734] usb 1-5: new high-speed USB
> device number 8 using xhci_hcd
> Oct 9 11:29:52 andy-HP kernel: [137361.371718] usb 1-5: New USB device
> found, idVendor=0451, idProduct=8142, bcdDevice= 1.00
> Oct 9 11:29:52 andy-HP kernel: [137361.371724] usb 1-5: New USB device
> strings: Mfr=0, Product=0, SerialNumber=1
> Oct 9 11:29:52 andy-HP kernel: [137361.371728] usb 1-5: SerialNumber:
> 63010869ABD1
> Oct 9 11:29:52 andy-HP kernel: [137361.372760] hub 1-5:1.0: USB hub found
> Oct 9 11:29:52 andy-HP kernel: [137361.372806] hub 1-5:1.0: 4 ports
> detected
> Oct 9 11:29:52 andy-HP kernel: [137361.663301] usb 1-5.4: new full-speed
> USB device number 9 using xhci_hcd
> Oct 9 11:29:52 andy-HP kernel: [137361.764883] usb 1-5.4: New USB device
> found, idVendor=043e, idProduct=9a39, bcdDevice= 2.03
> Oct 9 11:29:52 andy-HP kernel: [137361.764887] usb 1-5.4: New USB device
> strings: Mfr=1, Product=2, SerialNumber=3
> Oct 9 11:29:52 andy-HP kernel: [137361.764890] usb 1-5.4: Product: USB
> Controls
> Oct 9 11:29:52 andy-HP kernel: [137361.764892] usb 1-5.4: Manufacturer: LG
> Electronics Inc.
> Oct 9 11:29:52 andy-HP kernel: [137361.764894] usb 1-5.4: SerialNumber:
> 002NTTQ2M329
> Oct 9 11:29:52 andy-HP kernel: [137361.777974] hid-generic
> 0003:043E:9A39.006F: hiddev0,hidraw1: USB HID v1.11 Device [LG Electronics
> Inc. USB Controls] on usb-0000:00:14.0-5.4/input0
> Oct 9 11:29:52 andy-HP kernel: [137361.778522] cdc_acm 1-5.4:1.1: ttyACM0:
> USB ACM device
>
> andy at andy-HP:~$ lspci -tv
> -[0000:00]-+-00.0 Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor
> Host Bridge/DRAM Registers
> +-02.0 Intel Corporation UHD Graphics 620
> +-04.0 Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen
> Core Processor Thermal Subsystem
> +-14.0 Intel Corporation Sunrise Point-LP USB 3.0 xHCI
> Controller
> +-14.2 Intel Corporation Sunrise Point-LP Thermal subsystem
> +-15.0 Intel Corporation Sunrise Point-LP Serial IO I2C
> Controller #0
> +-15.1 Intel Corporation Sunrise Point-LP Serial IO I2C
> Controller #1
> +-16.0 Intel Corporation Sunrise Point-LP CSME HECI #1
> +-16.3 Intel Corporation Sunrise Point-LP Active Management
> Technology - SOL
> +-1c.0-[01]----00.0 Intel Corporation Wireless 8265 / 8275
> +-1c.4-[02-3a]----00.0-[03-3a]--+-00.0-[04]----00.0 Intel
> Corporation JHL6340 Thunderbolt 3 NHI (C step) [Alpine Ridge 2C 2016]
> | +-01.0-[05-39]--
> | \-02.0-[3a]----00.0 Intel
> Corporation JHL6340 Thunderbolt 3 USB 3.1 Controller (C step) [Alpine Ridge
> 2C 2016]
> +-1c.6-[3b]----00.0 Intel Corporation XMM7360 LTE Advanced Modem
> +-1d.0-[3c]----00.0 Toshiba Corporation Device 0116
> +-1f.0 Intel Corporation Sunrise Point LPC Controller/eSPI
> Controller
> +-1f.2 Intel Corporation Sunrise Point-LP PMC
> +-1f.3 Intel Corporation Sunrise Point-LP HD Audio
> +-1f.4 Intel Corporation Sunrise Point-LP SMBus
> \-1f.6 Intel Corporation Ethernet Connection (4) I219-LM
thanks,
--
heikki
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