[Intel-gfx] NVIDIA GPU fallen off the bus after exiting s2idle

Fri May 21 07:13:26 UTC 2021

Hi, 

> -----Original Message-----
> From: Intel-gfx <intel-gfx-bounces at lists.freedesktop.org> On Behalf Of Chris Chiu
> Sent: perjantai 21. toukokuuta 2021 7.02
> To: Rafael J. Wysocki <rafael at kernel.org>
> Cc: Brown, Len <len.brown at intel.com>; Karol Herbst <kherbst at redhat.com>; Linux
> PM <linux-pm at vger.kernel.org>; Linux PCI <linux-pci at vger.kernel.org>;
> Westerberg, Mika <mika.westerberg at intel.com>; Rafael J. Wysocki
> <rjw at rjwysocki.net>; dri-devel <dri-devel at lists.freedesktop.org>; Bjorn Helgaas
> <bhelgaas at google.com>; intel-gfx at lists.freedesktop.org
> Subject: Re: [Intel-gfx] NVIDIA GPU fallen off the bus after exiting s2idle
> 
> On Thu, May 6, 2021 at 5:46 PM Rafael J. Wysocki <rafael at kernel.org> wrote:
> >
> > On Tue, May 4, 2021 at 10:08 AM Chris Chiu <chris.chiu at canonical.com> wrote:
> > >
> > > Hi,
> > >     We have some Intel laptops (11th generation CPU) with NVIDIA GPU
> > > suffering the same GPU falling off the bus problem while exiting
> > > s2idle with external display connected. These laptops connect the
> > > external display via the HDMI/DisplayPort on a USB Type-C interfaced
> > > dock. If we enter and exit s2idle with the dock connected, the
> > > NVIDIA GPU (confirmed on 10de:24b6 and 10de:25b8) and the PCIe port
> > > can come back to D0 w/o problem. If we enter the s2idle, disconnect
> > > the dock, then exit the s2idle, both external display and the panel
> > > will remain with no output. The dmesg as follows shows the "nvidia
> 0000:01:00.0:
> > > can't change power state from D3cold to D0 (config space
> > > inaccessible)" due to the following ACPI error [ 154.446781] [
> > > 154.446783] [ 154.446783] Initialized Local Variables for Method
> > > [IPCS]:
> > > [ 154.446784] Local0: 000000009863e365 <Obj> Integer
> > > 00000000000009C5 [ 154.446790] [ 154.446791] Initialized Arguments
> > > for Method [IPCS]: (7 arguments defined for method invocation) [
> > > 154.446792] Arg0: 0000000025568fbd <Obj> Integer 00000000000000AC [
> > > 154.446795] Arg1: 000000009ef30e76 <Obj> Integer 0000000000000000 [
> > > 154.446798] Arg2: 00000000fdf820f0 <Obj> Integer 0000000000000010 [
> > > 154.446801] Arg3: 000000009fc2a088 <Obj> Integer 0000000000000001 [
> > > 154.446804] Arg4: 000000003a3418f7 <Obj> Integer 0000000000000001 [
> > > 154.446807] Arg5: 0000000020c4b87c <Obj> Integer 0000000000000000 [
> > > 154.446810] Arg6: 000000008b965a8a <Obj> Integer 0000000000000000 [
> > > 154.446813] [ 154.446815] ACPI Error: Aborting method \IPCS due to
> > > previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446824] ACPI
> > > Error: Aborting method \MCUI due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446829] ACPI
> > > Error: Aborting method \SPCX due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446835] ACPI
> > > Error: Aborting method \_SB.PC00.PGSC due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446841] ACPI
> > > Error: Aborting method \_SB.PC00.PGON due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446846] ACPI
> > > Error: Aborting method \_SB.PC00.PEG1.NPON due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446852] ACPI
> > > Error: Aborting method \_SB.PC00.PEG1.PG01._ON due to previous error
> > > (AE_AML_LOOP_TIMEOUT) (20200925/psparse-529) [ 154.446860] acpi
> > > device:02: Failed to change power state to D0 [ 154.690760] video
> > > LNXVIDEO:00: Cannot transition to power state D0 for parent in
> > > (unknown)
> >
> > If I were to guess, I would say that AML tries to access memory that
> > is not accessible while suspended, probably PCI config space.
> >
> > > The IPCS is the last function called from \_SB.PC00.PEG1.PG01._ON
> > > which we expect it to prepare everything before bringing back the
> > > NVIDIA GPU but it's stuck in the infinite loop as described below.
> > > Please refer to
> > > https://gist.github.com/mschiu77/fa4f5a97297749d0d66fe60c1d421c44
> > > for the full DSDT.dsl.
> >
> > The DSDT alone may not be sufficient.
> >
> > Can you please create a bug entry at bugzilla.kernel.org for this
> > issue and attach the full output of acpidump from one of the affected
> > machines to it?  And please let me know the number of the bug.
> >
> > Also please attach the output of dmesg including a suspend-resume
> > cycle including dock disconnection while suspended and the ACPI
> > messages quoted below.
> >
> > >            While (One)
> > >             {
> > >                 If ((!IBSY || (IERR == One)))
> > >                 {
> > >                     Break
> > >                 }
> > >
> > >                 If ((Local0 > TMOV))
> > >                 {
> > >                     RPKG [Zero] = 0x03
> > >                     Return (RPKG) /* \IPCS.RPKG */
> > >                 }
> > >
> > >                 Sleep (One)
> > >                 Local0++
> > >             }
> > >
> > > And the upstream PCIe port of NVIDIA seems to become inaccessible
> > > due to the messages as follows.
> > > [ 292.746508] pcieport 0000:00:01.0: waiting 100 ms for downstream
> > > link, after activation [ 292.882296] pci 0000:01:00.0: waiting
> > > additional 100 ms to become accessible [ 316.876997] pci
> > > 0000:01:00.0: can't change power state from D3cold to D0 (config
> > > space inaccessible)
> > >
> > > Since the IPCS is the Intel Reference Code and we don't really know
> > > why the never-end loop happens just because we unplug the dock while
> > > the system still stays in s2idle. Can anyone from Intel suggest what
> > > happens here?
> >
> > This list is not the right channel for inquiries related to Intel
> > support, we can only help you as Linux kernel developers in this
> > venue.
> >
> > > And one thing also worth mentioning, if we unplug the display cable
> > > from the dock before entering the s2idle, NVIDIA GPU can come back
> > > w/o problem even if we disconnect the dock before exiting s2idle.
> > > Here's the lspci information
> > > https://gist.github.com/mschiu77/0bfc439d15d52d20de0129b1b2a86dc4
> > > and the dmesg log with ACPI trace_state enabled and dynamic debug on
> > > for drivers/pci/pci.c, drivers/acpi/device_pm.c for the whole s2idle
> > > enter/exit with IPCS timeout.
> > >
> > > Any suggestion would be appreciated. Thanks.
> >
> > First, please use proper Intel support channels for BIOS-related inquiries.
> >
> > Second, please open a bug as suggested above and let's use it for
> > further communication regarding this issue as far as Linux is
> > concerned.
> >
> > Thanks!
> 
> Thanks for the suggestion. I opened
> https://bugzilla.kernel.org/show_bug.cgi?id=212951 and have a new finding in
> https://bugzilla.kernel.org/show_bug.cgi?id=212951#c13. It seems that maybe we
> could do something in the i915 driver during resume to handle the hpd (because we
> unplug the dock/dongle when
> suspended) at the very beginning. Since it involves HPD, PMC and the BIOS, I don't
> know which way I should go to fix this since Windows won't hit this problem.
How about https://gitlab.freedesktop.org/drm/intel/-/wikis/How-to-file-i915-bugs to get also our devs involved better.

> 
> Please let me know if there's any information missing in the bugzilla.kernel ticket.
> Any suggestions would be appreciated. Thanks
> 
> Chris
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