[Libburn] lite-on 52327s

[Derek Foreman]

On Mon, 12 Jan 2004, Derek Foreman wrote:

>
> If you have one of these drives, do _NOT_ use it in conjunction with
> libburn.
>
> I just lost my second one in 3 days.
>
> I honestly have no reason to believe libburn is doing anything that is
> damaging this hardware.  But after 2 dead drives, I'm becoming quite
> paranoid.
>
> I will post a follow up as soon as I have more information.

Not a lot more information...

can_service@liteonit.com does not seem to respond to emails
the "problem report" form on the lite-on web page is broken, and has been
for days.

I posted on their public forum, and received response from a couple of
other users with similar problems.

I took the 2nd drive back to the store I bought it from, and they told me
that linux burns out these drives, that they've had people bring back as
many as 10 drives, and that the manufacturer won't warranty them under
this situation.  (I think he heard about mandrake + LG and thinks that
applies to all versions of linux and all drives).  They refused to give me
store credit, and gave me a 3rd ltr-52327s drive.  They have told me that
they will not replace the drive again.

And just when I thought there would be no happy ending, I received an
email from liteon's us service department, assuring me that failing drives
will be replaced. :)

Hopefully I won't have to do that again though. :)

<wanders off to install lucky number 3>