QMI protocol error (3): 'Internal' when running dms-set-operating-mode

Isaac Raway isaac at mm.st
Mon Jan 26 13:53:45 PST 2015


On Mon, Jan 26, 2015, at 03:12 PM, Dan Williams wrote:
> On Mon, 2015-01-26 at 14:42 -0600, Isaac Raway wrote:
>> On Mon, Jan 12, 2015, at 09:22 AM, Dan Williams wrote:
>>> On Mon, 2015-01-12 at 07:15 -0600, Isaac Raway wrote:
>>>> On Wed, Jan 7, 2015, at 09:55 AM, Dan Williams wrote:
>>>>> On Tue, 2014-12-30 at 11:37 -0600, Isaac Raway wrote:
>>>>>> One interesting note, this card works perfectly if I boot into
>>>>>> Windows from a USB drive (Windows was banished from the internal
>>>>>> SSD on purchase), connect via Dell's "SkyLight" program, then
>>>>>> warm-boot back to Fedora 20. In that case, the initial power mode
>>>>>> read from dms-get-operating-mode is "online" rather than
>>>>>> "low-power".
>>>>>
>>>>> This smells like rfkill driver issues. What do you get for 'rfkill
>>>>> list' run in a terminal under Linux from cold-boot, and does that
>>>>> change if you boot windows, then warm-boot to Linux?
>>>>
>>>> Cold boot and wam boot both seem to respond with the same results
>>>> for rfkill list and do not seem to mention the WWAN card. Although
>>>> it is interesting that the ID numbers(?) are different and the
>>>> order has changed. Not sure if that is significant.
>>>>
>>>> Cold boot:
>>>>
>>>> 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no
>>>> 2: hci0: Bluetooth Soft blocked: no Hard blocked: no
>>>>
>>>>
>>>> Warm boot:
>>>>
>>>> : hci0: Bluetooth Soft blocked: no Hard blocked: no
>>>> 3: phy0: Wireless LAN Soft blocked: no Hard blocked: no
>>>
>>> Is this a Dell 5570 (Sierra 8805)? Also, which specific Windows
>>> kernel version is this machine using?
>>>
>>> If it is a Sierra 8805, can you run 'minicom -D /dev/ttyUSBx' (where
>>> 'x' is one of the serial ports exposed by the modem, if any) and
>>> then run "at!pcinfo". Try all the ports, one of them may respond
>>> even though the modem is usually driven by QMI.
>>
>> Got this to work after a reboot:
>>
>> at!pcinfo? State: LowPowerMode LPM force flags - W_DISABLE:0, User:0,
>> Temp:0, Volt:0, BIOS:1, GOBIIM:0 W_DISABLE: 0 Poweroff mode: 0 LPM
>> Persistent: 0
>>
>> I checked BIOS settings and was able to find only these, none of
>> which seem to impact the state of this result:
>>
>> Wireless Radio Control -- Control WWAN radio checkbox disabled -- was
>> enabled, no change Wireless Device Enable -- WWAN checkbox enabled
>> Wireless Switch -- WWAN checkbox disabled -- was enabled, no change
>
> So it's not really something in the BIOS setup that the modem is
> talking about here. It's actually just that BIOS has told the modem
> (somehow) to put itself into airplane mode, and that is actually
> controlled from the OS via special calls. These calls are usually
> ACPI. On Linux, there are special drivers for various vendors (hp-wmi,
> thinkpad-acpi, acer-laptop, etc) that do the same things, but when the
> vendor updates their BIOS then the Linux drivers lag behind.
>
> So my guess here is that even the BIOS setup doesn't affect anything,
> Windows still has a driver that is poking values into the BIOS/NVRAM
> on the laptop and the BIOS is still using those to disable the WWAN
> card. The next step is to get ACPI dumps so that kernel developers can
> try to update the Linux drivers. Filing a bug on
> https://bugzilla.kernel.org/ is probably the best way to do that.

Thanks for your help Dan. Bug filed here if anyone cares to track:
https://bugzilla.kernel.org/show_bug.cgi?id=92101

IJR
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