Fwd: libqmi troubleshooting

Dan Williams dcbw at redhat.com
Mon Jan 29 20:39:26 UTC 2018


On Mon, 2018-01-29 at 14:38 -0300, franco papalardo wrote:
> qmicli -d /dev/cdc-wdm0 --nas-get-serving-system
> [/dev/cdc-wdm0] Successfully got serving system:
> Registration state: 'not-registered'
> CS: 'detached'
> PS: 'detached'
> Selected network: 'unknown'
> Radio interfaces: '1'
> [0]: 'none'
> Data service capabilities: '0'
> Detailed status:
> Status: 'power-save'
> Capability: 'none'
> HDR Status: 'none'
> HDR Hybrid: 'no'
> Forbidden: 'no'

Yeah, not registered.  So looks like CLARO is your home network and
nothing should prevent registration to that network.

qmicli -d /dev/cdc-wdm0 --nas-force-network-search

and then wait a bit and do:

qmicli -d /dev/cdc-wdm0 --nas-get-serving-system

again and see if anything changed.

Dan

> qmicli -d /dev/cdc-wdm0 --nas-get-system-info
> [/dev/cdc-wdm0] Successfully got system info:
> GSM service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> WCDMA service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> LTE service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> SIM reject info: 'unavailable'
> 
> 
> 
> qmicli -d /dev/cdc-wdm0 --nas-network-scan
> [/dev/cdc-wdm0] Successfully scanned networks
> Network [0]:
> MCC: '722'
> MNC: '310'
> Status: 'available, home, not-forbidden, preferred'
> Description: 'CLARO AR'
> Network [1]:
> MCC: '722'
> MNC: '310'
> Status: 'available, home, not-forbidden, preferred'
> Description: 'CLARO AR'
> Network [2]:
> MCC: '722'
> MNC: '7'
> Status: 'available, roaming, not-forbidden, not-preferred'
> Description: 'Movistar'
> Network [3]:
> MCC: '722'
> MNC: '34'
> Status: 'available, roaming, not-forbidden, not-preferred'
> Description: 'AR TP'
> Network [4]:
> MCC: '722'
> MNC: '34'
> Status: 'available, roaming, not-forbidden, not-preferred'
> Description: 'AR TP'
> Network [0]:
> MCC: '722'
> MNC: '310'
> RAT: 'lte'
> Network [1]:
> MCC: '722'
> MNC: '310'
> RAT: 'gsm'
> Network [2]:
> MCC: '722'
> MNC: '7'
> RAT: 'lte'
> Network [3]:
> MCC: '722'
> MNC: '34'
> RAT: 'lte'
> Network [4]:
> MCC: '722'
> MNC: '34'
> RAT: 'gsm'
> Network [0]:
> MCC: '722'
> MNC: '310'
> MCC with PCS digit: 'yes'
> Network [1]:
> MCC: '722'
> MNC: '310'
> MCC with PCS digit: 'yes'
> Network [2]:
> MCC: '722'
> MNC: '7'
> MCC with PCS digit: 'no'
> Network [3]:
> MCC: '722'
> MNC: '34'
> MCC with PCS digit: 'no'
> Network [4]:
> MCC: '722'
> MNC: '34'
> MCC with PCS digit: 'no'
> 
> 
> 
> Here also,
> 
> qmicli -d /dev/cdc-wdm0 --nas-get-home-network
> [/dev/cdc-wdm0] Successfully got home network:
> Home network:
> MCC: '722'
> MNC: '310'
> Description: 'CLARO AR'
> 
> qmicli -d /dev/cdc-wdm0 --nas-get-system-info
> [/dev/cdc-wdm0] Successfully got system info:
> GSM service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> WCDMA service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> LTE service:
> Status: 'none'
> True Status: 'none'
> Preferred data path: 'no'
> SIM reject info: 'unavailable'
> 
> 
> 2018-01-29 14:37 GMT-03:00 franco papalardo <franco.papalardo at iquall.
> net>:
> 
> > qmicli -d /dev/cdc-wdm0 --nas-get-serving-system
> > [/dev/cdc-wdm0] Successfully got serving system:
> > Registration state: 'not-registered'
> > CS: 'detached'
> > PS: 'detached'
> > Selected network: 'unknown'
> > Radio interfaces: '1'
> > [0]: 'none'
> > Data service capabilities: '0'
> > Detailed status:
> > Status: 'power-save'
> > Capability: 'none'
> > HDR Status: 'none'
> > HDR Hybrid: 'no'
> > Forbidden: 'no'
> > 
> > qmicli -d /dev/cdc-wdm0 --nas-get-system-info
> > [/dev/cdc-wdm0] Successfully got system info:
> > GSM service:
> > Status: 'none'
> > True Status: 'none'
> > Preferred data path: 'no'
> > WCDMA service:
> > Status: 'none'
> > True Status: 'none'
> > Preferred data path: 'no'
> > LTE service:
> > Status: 'none'
> > True Status: 'none'
> > Preferred data path: 'no'
> > SIM reject info: 'unavailable'
> > 
> > 
> > 
> > qmicli -d /dev/cdc-wdm0 --nas-network-scan
> > [/dev/cdc-wdm0] Successfully scanned networks
> > Network [0]:
> > MCC: '722'
> > MNC: '310'
> > Status: 'available, home, not-forbidden, preferred'
> > Description: 'CLARO AR'
> > Network [1]:
> > MCC: '722'
> > MNC: '310'
> > Status: 'available, home, not-forbidden, preferred'
> > Description: 'CLARO AR'
> > Network [2]:
> > MCC: '722'
> > MNC: '7'
> > Status: 'available, roaming, not-forbidden, not-preferred'
> > Description: 'Movistar'
> > Network [3]:
> > MCC: '722'
> > MNC: '34'
> > Status: 'available, roaming, not-forbidden, not-preferred'
> > Description: 'AR TP'
> > Network [4]:
> > MCC: '722'
> > MNC: '34'
> > Status: 'available, roaming, not-forbidden, not-preferred'
> > Description: 'AR TP'
> > Network [0]:
> > MCC: '722'
> > MNC: '310'
> > RAT: 'lte'
> > Network [1]:
> > MCC: '722'
> > MNC: '310'
> > RAT: 'gsm'
> > Network [2]:
> > MCC: '722'
> > MNC: '7'
> > RAT: 'lte'
> > Network [3]:
> > MCC: '722'
> > MNC: '34'
> > RAT: 'lte'
> > Network [4]:
> > MCC: '722'
> > MNC: '34'
> > RAT: 'gsm'
> > Network [0]:
> > MCC: '722'
> > MNC: '310'
> > MCC with PCS digit: 'yes'
> > Network [1]:
> > MCC: '722'
> > MNC: '310'
> > MCC with PCS digit: 'yes'
> > Network [2]:
> > MCC: '722'
> > MNC: '7'
> > MCC with PCS digit: 'no'
> > Network [3]:
> > MCC: '722'
> > MNC: '34'
> > MCC with PCS digit: 'no'
> > Network [4]:
> > MCC: '722'
> > MNC: '34'
> > MCC with PCS digit: 'no'
> > 
> > 2018-01-29 14:32 GMT-03:00 Dan Williams <dcbw at redhat.com>:
> > 
> > > On Mon, 2018-01-29 at 12:58 -0300, franco papalardo wrote:
> > > > Hello
> > > > 
> > > > I'm working in mobile broadband for linux mini PC,
> > > > 
> > > > My issue here I don't know if it's hardware issue, SIM issue or
> > > > there
> > > > is
> > > > something that I'm not doing right now.
> > > > 
> > > > I have a Sierra AirPrime MC7710, also a SIM reader integrated
> > > > in the
> > > > motherboard, the system is reading the SIM and also the 3G
> > > > adapter,
> > > > here is
> > > > some data:
> > > 
> > > Looks like the modem is not registered with any provider.  Can
> > > you grab
> > > the output of:
> > > 
> > > qmicli -d /dev/cdc-wdm0 --nas-get-serving-system
> > > qmicli -d /dev/cdc-wdm0 --nas-get-system-info
> > > qmicli -d /dev/cdc-wdm0 --nas-network-scan
> > > 
> > > Dan
> > > 
> > > > qmicli -d /dev/cdc-wdm0 --wda-get-data-format
> > > > [/dev/cdc-wdm0] Successfully got data format
> > > >                    QoS flow header: no
> > > >                Link layer protocol: 'raw-ip'
> > > >   Uplink data aggregation protocol: 'disabled'
> > > > Downlink data aggregation protocol: 'disabled'
> > > >                      NDP signature: '0'
> > > >   Uplink data aggregation max size: '0'
> > > > Downlink data aggregation max size: '0'
> > > > 
> > > > qmicli -d /dev/cdc-wdm0 --uim-get-card-status
> > > > [/dev/cdc-wdm0] Successfully got card status
> > > > Provisioning applications:
> > > > Primary GW:   slot '0', application '0'
> > > > Primary 1X:   session doesn't exist
> > > > Secondary GW: session doesn't exist
> > > > Secondary 1X: session doesn't exist
> > > > Card [0]:
> > > > Card state: 'present'
> > > > UPIN state: 'not-initialized'
> > > > UPIN retries: '0'
> > > > UPUK retries: '0'
> > > > Application [0]:
> > > > Application type:  'usim (2)'
> > > > Application state: 'ready'
> > > > Application ID:
> > > > A0:00:00:00:87:10:02:FF:54:F0:01:89:00:00:01:FF
> > > > Personalization state: 'ready'
> > > > UPIN replaces PIN1: 'no'
> > > > PIN1 state: 'disabled'
> > > > PIN1 retries: '5'
> > > > PUK1 retries: '10'
> > > > PIN2 state: 'enabled-not-verified'
> > > > PIN2 retries: '3'
> > > > PUK2 retries: '10'
> > > > Application [1]:
> > > > Application type:  'unknown (0)'
> > > > Application state: 'detected'
> > > > Application ID:
> > > > A0:00:00:00:87:10:04:FF:54:F0:01:89:00:00:01:FF
> > > > Personalization state: 'unknown'
> > > > UPIN replaces PIN1: 'no'
> > > > PIN1 state: 'not-initialized'
> > > > PIN1 retries: '0'
> > > > PUK1 retries: '0'
> > > > PIN2 state: 'not-initialized'
> > > > PIN2 retries: '0'
> > > > PUK2 retries: '0'
> > > > 
> > > > 
> > > > lsusb
> > > > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > > > Bus 001 Device 005: ID 17ef:602d Lenovo
> > > > Bus 001 Device 004: ID 1199:68a2 Sierra Wireless, Inc.
> > > > Bus 001 Device 003: ID 148f:3070 Ralink Technology, Corp.
> > > > RT2870/RT3070
> > > > Wireless Adapter
> > > > Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-
> > > > Port
> > > > HUB
> > > > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > > > 
> > > > 
> > > > cat /etc/qmi-network.conf
> > > > APN=surfo2
> > > > 
> > > > qmicli -d /dev/cdc-wdm0 --wds-get-default-settings=3gpp
> > > > Default settings retrieved:
> > > > APN: 'surfo2'
> > > > PDP type: 'ipv4'
> > > > Username: ''
> > > > Password: ''
> > > > Auth: 'none'
> > > > 
> > > > qmicli -d /dev/cdc-wdm0 --nas-get-signal-strength
> > > > [/dev/cdc-wdm0] Successfully got signal strength
> > > > Current:
> > > > Network 'none': '-128 dBm'
> > > > RSSI:
> > > > Network 'none': '-128 dBm'
> > > > ECIO:
> > > > Network 'none': '-2.5 dBm'
> > > > IO: '-106 dBm'
> > > > SINR: (8) '9.0 dB'
> > > > 
> > > > 
> > > > qmicli -d /dev/cdc-wdm0 --nas-get-system-selection-preference
> > > > [/dev/cdc-wdm0] Successfully got system selection preference
> > > > Emergency mode: 'no'
> > > > Mode preference: 'lte'
> > > > Band preference: 'gsm-dcs-1800, gsm-900-extended, gsm-900-
> > > > primary,
> > > > gsm-pcs-1900, wcdma-2100, wcdma-900'
> > > > LTE band preference: '1, 3, 7, 8, 20'
> > > > Roaming preference: 'any'
> > > > Network selection preference: 'automatic'
> > > > Service domain preference: 'cs-ps'
> > > > Service selection preference: 'automatic'
> > > > 
> > > > 
> > > > Those are a couple of outputs if you need something special let
> > > > me
> > > > know.
> > > > I can get my device to connect to the apn. The output is:
> > > > 
> > > > qmi-network /dev/cdc-wdm0 start
> > > > Loading profile...
> > > >     APN: surfo2
> > > > Starting network with 'qmicli -d /dev/cdc-wdm0 --wds-start-
> > > > network=surfo2
> > > > --client-no-release-cid'...
> > > > error: couldn't start network: QMI protocol error (14):
> > > > 'CallFailed'
> > > > call end reason (3): generic-no-service
> > > > verbose call end reason (3,2001): [cm] no-service
> > > > Saving state... (CID: 20)
> > > > error: network start failed, no packet data handle
> > > > Clearing state...
> > > > 
> > > > 
> > > > I have been searching for like 2 weeks with no results
> > > > 
> > > > I appreciate if you can help me.
> > > > 
> > > > Regards,
> > > > Franco
> > > > --
> > > > _______________________________________________
> > > > libqmi-devel mailing list
> > > > libqmi-devel at lists.freedesktop.org
> > > > https://lists.freedesktop.org/mailman/listinfo/libqmi-devel
> > 
> > 
> > 
> > --
> > --
> > 
> > 
> > *Franco PapalardoMAIL franco.papalardo at iquall.net
> > <franco.papalardo at iquall.net>*
> > 
> > *SKYPE franco.papalardo at iquall.net <franco.papalardo at iquall.net>CEL
> > +54.9.11.2172.6119*
> > *Av. Honorio Pueyrred├│n 1475 C.A.B.A. Rep├║blica Argentina*
> > 
> 
> 
> 
> -- 


More information about the libqmi-devel mailing list