Fwd: libqmi troubleshooting

Mon Jan 29 17:37:44 UTC 2018

qmicli -d /dev/cdc-wdm0 --nas-get-serving-system
[/dev/cdc-wdm0] Successfully got serving system:
Registration state: 'not-registered'
CS: 'detached'
PS: 'detached'
Selected network: 'unknown'
Radio interfaces: '1'
[0]: 'none'
Data service capabilities: '0'
Detailed status:
Status: 'power-save'
Capability: 'none'
HDR Status: 'none'
HDR Hybrid: 'no'
Forbidden: 'no'

qmicli -d /dev/cdc-wdm0 --nas-get-system-info
[/dev/cdc-wdm0] Successfully got system info:
GSM service:
Status: 'none'
True Status: 'none'
Preferred data path: 'no'
WCDMA service:
Status: 'none'
True Status: 'none'
Preferred data path: 'no'
LTE service:
Status: 'none'
True Status: 'none'
Preferred data path: 'no'
SIM reject info: 'unavailable'


qmicli -d /dev/cdc-wdm0 --nas-network-scan
[/dev/cdc-wdm0] Successfully scanned networks
Network [0]:
MCC: '722'
MNC: '310'
Status: 'available, home, not-forbidden, preferred'
Description: 'CLARO AR'
Network [1]:
MCC: '722'
MNC: '310'
Status: 'available, home, not-forbidden, preferred'
Description: 'CLARO AR'
Network [2]:
MCC: '722'
MNC: '7'
Status: 'available, roaming, not-forbidden, not-preferred'
Description: 'Movistar'
Network [3]:
MCC: '722'
MNC: '34'
Status: 'available, roaming, not-forbidden, not-preferred'
Description: 'AR TP'
Network [4]:
MCC: '722'
MNC: '34'
Status: 'available, roaming, not-forbidden, not-preferred'
Description: 'AR TP'
Network [0]:
MCC: '722'
MNC: '310'
RAT: 'lte'
Network [1]:
MCC: '722'
MNC: '310'
RAT: 'gsm'
Network [2]:
MCC: '722'
MNC: '7'
RAT: 'lte'
Network [3]:
MCC: '722'
MNC: '34'
RAT: 'lte'
Network [4]:
MCC: '722'
MNC: '34'
RAT: 'gsm'
Network [0]:
MCC: '722'
MNC: '310'
MCC with PCS digit: 'yes'
Network [1]:
MCC: '722'
MNC: '310'
MCC with PCS digit: 'yes'
Network [2]:
MCC: '722'
MNC: '7'
MCC with PCS digit: 'no'
Network [3]:
MCC: '722'
MNC: '34'
MCC with PCS digit: 'no'
Network [4]:
MCC: '722'
MNC: '34'
MCC with PCS digit: 'no'

2018-01-29 14:32 GMT-03:00 Dan Williams <dcbw at redhat.com>:

> On Mon, 2018-01-29 at 12:58 -0300, franco papalardo wrote:
> > Hello
> >
> > I'm working in mobile broadband for linux mini PC,
> >
> > My issue here I don't know if it's hardware issue, SIM issue or there
> > is
> > something that I'm not doing right now.
> >
> > I have a Sierra AirPrime MC7710, also a SIM reader integrated in the
> > motherboard, the system is reading the SIM and also the 3G adapter,
> > here is
> > some data:
>
> Looks like the modem is not registered with any provider.  Can you grab
> the output of:
>
> qmicli -d /dev/cdc-wdm0 --nas-get-serving-system
> qmicli -d /dev/cdc-wdm0 --nas-get-system-info
> qmicli -d /dev/cdc-wdm0 --nas-network-scan
>
> Dan
>
> > qmicli -d /dev/cdc-wdm0 --wda-get-data-format
> > [/dev/cdc-wdm0] Successfully got data format
> >                    QoS flow header: no
> >                Link layer protocol: 'raw-ip'
> >   Uplink data aggregation protocol: 'disabled'
> > Downlink data aggregation protocol: 'disabled'
> >                      NDP signature: '0'
> >   Uplink data aggregation max size: '0'
> > Downlink data aggregation max size: '0'
> >
> > qmicli -d /dev/cdc-wdm0 --uim-get-card-status
> > [/dev/cdc-wdm0] Successfully got card status
> > Provisioning applications:
> > Primary GW:   slot '0', application '0'
> > Primary 1X:   session doesn't exist
> > Secondary GW: session doesn't exist
> > Secondary 1X: session doesn't exist
> > Card [0]:
> > Card state: 'present'
> > UPIN state: 'not-initialized'
> > UPIN retries: '0'
> > UPUK retries: '0'
> > Application [0]:
> > Application type:  'usim (2)'
> > Application state: 'ready'
> > Application ID:
> > A0:00:00:00:87:10:02:FF:54:F0:01:89:00:00:01:FF
> > Personalization state: 'ready'
> > UPIN replaces PIN1: 'no'
> > PIN1 state: 'disabled'
> > PIN1 retries: '5'
> > PUK1 retries: '10'
> > PIN2 state: 'enabled-not-verified'
> > PIN2 retries: '3'
> > PUK2 retries: '10'
> > Application [1]:
> > Application type:  'unknown (0)'
> > Application state: 'detected'
> > Application ID:
> > A0:00:00:00:87:10:04:FF:54:F0:01:89:00:00:01:FF
> > Personalization state: 'unknown'
> > UPIN replaces PIN1: 'no'
> > PIN1 state: 'not-initialized'
> > PIN1 retries: '0'
> > PUK1 retries: '0'
> > PIN2 state: 'not-initialized'
> > PIN2 retries: '0'
> > PUK2 retries: '0'
> >
> >
> > lsusb
> > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > Bus 001 Device 005: ID 17ef:602d Lenovo
> > Bus 001 Device 004: ID 1199:68a2 Sierra Wireless, Inc.
> > Bus 001 Device 003: ID 148f:3070 Ralink Technology, Corp.
> > RT2870/RT3070
> > Wireless Adapter
> > Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port
> > HUB
> > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> >
> >
> > cat /etc/qmi-network.conf
> > APN=surfo2
> >
> > qmicli -d /dev/cdc-wdm0 --wds-get-default-settings=3gpp
> > Default settings retrieved:
> > APN: 'surfo2'
> > PDP type: 'ipv4'
> > Username: ''
> > Password: ''
> > Auth: 'none'
> >
> > qmicli -d /dev/cdc-wdm0 --nas-get-signal-strength
> > [/dev/cdc-wdm0] Successfully got signal strength
> > Current:
> > Network 'none': '-128 dBm'
> > RSSI:
> > Network 'none': '-128 dBm'
> > ECIO:
> > Network 'none': '-2.5 dBm'
> > IO: '-106 dBm'
> > SINR: (8) '9.0 dB'
> >
> >
> > qmicli -d /dev/cdc-wdm0 --nas-get-system-selection-preference
> > [/dev/cdc-wdm0] Successfully got system selection preference
> > Emergency mode: 'no'
> > Mode preference: 'lte'
> > Band preference: 'gsm-dcs-1800, gsm-900-extended, gsm-900-primary,
> > gsm-pcs-1900, wcdma-2100, wcdma-900'
> > LTE band preference: '1, 3, 7, 8, 20'
> > Roaming preference: 'any'
> > Network selection preference: 'automatic'
> > Service domain preference: 'cs-ps'
> > Service selection preference: 'automatic'
> >
> >
> > Those are a couple of outputs if you need something special let me
> > know.
> > I can get my device to connect to the apn. The output is:
> >
> > qmi-network /dev/cdc-wdm0 start
> > Loading profile...
> >     APN: surfo2
> > Starting network with 'qmicli -d /dev/cdc-wdm0 --wds-start-
> > network=surfo2
> > --client-no-release-cid'...
> > error: couldn't start network: QMI protocol error (14): 'CallFailed'
> > call end reason (3): generic-no-service
> > verbose call end reason (3,2001): [cm] no-service
> > Saving state... (CID: 20)
> > error: network start failed, no packet data handle
> > Clearing state...
> >
> >
> > I have been searching for like 2 weeks with no results
> >
> > I appreciate if you can help me.
> >
> > Regards,
> > Franco
> > --
> > _______________________________________________
> > libqmi-devel mailing list
> > libqmi-devel at lists.freedesktop.org
> > https://lists.freedesktop.org/mailman/listinfo/libqmi-devel
>


-- 
-- 


*Franco PapalardoMAIL franco.papalardo at iquall.net
<franco.papalardo at iquall.net>*

*SKYPE franco.papalardo at iquall.net <franco.papalardo at iquall.net>CEL
+54.9.11.2172.6119*
*Av. Honorio Pueyrredón 1475 C.A.B.A. República Argentina*
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